"My stay at Sen Grand hotel and spa was marvelous. The whole staff is very nice and helpful, especially the receptionists and cleaning ladies. I'll definitely come back next time i'm in Hanoï. Thank you for such a great expérience "
"A very convenient hotel in the Cau Giay area and not far if your Hanoi destinations in Old Quarter or West Lake.
The staff (especially Nguyen Thi Linh) were excellent and their English made my stay my stay smooth. Very helpful with transportation assistance as well.
The breakfast was very good with a variety from Chicken Pho, omelets, continental breakfast, etc. So definitely no worries there to start your day off well.
Again, I would stress the hotel staff were friend and helpful from the...
"Close to pharmacies, nuru massages, restaurants, coffee shops, has wifi, hot showers, shared kitchen downstairs if you want to cook, air conditioning, and smart tv. Would book again."
"The room was spacious and I was able to relax. The aqua tank in the room was very useful. The staff were polite and pleasant. There were many convenience stores and restaurants near the hotel, which was convenient. I requested breakfast and lunch, which was very delicious and had a wide variety of options. Overall, the staff at the front desk and in the restaurant were fantastic."
"Great property if you enjoy the peace and quiet away from old quarter. The rooms are much more spacious and has more than enough room for luggage to be opened up.
Loved how accommodating the staff were, as even though I was nearly 3 hours late to check in at around 11:30pm, I was still able to get my room. Honestly feared the place was going to be locked at this time like many other hotels in old quarter, but the clerk was still there, waiting for my check in. Really appreciate the support! "
"I would have given this hotel 4 stars but the smell of sewer is too strong.
I have traveled to 30 countries around the world and this is the first time I have experienced such a smelly hotel."
