Our group of five stayed for seven nights, in two different rooms. Both rooms were well maintained, without any issues, and everyone was comfortable. The buffet was not always open during its posted hours, but it was never difficult to get a table at one of the a la carte restaurants and all the food we had was awesome. Every staff member we encountered was wonderful!
The pools were a perfect temperature, and they had lots of entertainment and activities throughout the day. The tile could use some maintenance, but it didn’t affect anything.
Our one and only complaint with the resort is the bird situation. There are so many birds around the pool, and thus there was a lot of bird poop in the pool. One day I saw six people attacked by birds. Even the staff was covering their heads with towels and trying to avoid the area. We saw birds walking on the buffet food line in the open air buffet, and even one standing in a bin of cheese at the breakfast tortilla stand. Gross. This is the first resort I’ve been to that didn’t have someone with a hawk to keep these smaller birds away, and it is most definitely needed.
That being said, overall our experience was great and we would definitely return. Just need to get those birds taken care of!
