The hotel is in good condition, beautifully designed, the pools and the beach are clean and tidy, there are few vacationers, so there are always enough free sun loungers, but for some reason it was necessary to reserve sun loungers at the pool and the beach all the time.
There are few restaurants and a very poor choice on the menu every day the same thing. Those restaurants that they offer in Cancun are not provided with a transfer from the hotel, and a taxi ride to the restaurant and back to the hotel will cost 100-105 dollars.
We booked an ocean view room but they gave us a room on the second floor and only saw pools and palm trees. They asked to change the room on the floor above, they promised to look, but they didn’t do anything, although there were free rooms.