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Hotel Escala Puebla Centro

3.0 star property
Hotel with a 24-hour front desk, near Zócalo de Puebla

Choose dates to view prices

Photo gallery for Hotel Escala Puebla Centro

Exclusive Studio Suite, 2 Bedrooms | Private kitchen | Dining tables
Economy Room | Desk, free WiFi, bed sheets
Exclusive Studio Suite, 2 Bedrooms | Private kitchen | Dining tables
Exclusive Studio Suite, 2 Bedrooms | Living area | 32-inch LED TV with cable channels, TV
Front of property
Hotel Escala Puebla Centro places visitors in the heart of the Historic Center, where Mexican heritage comes to life. The stunning Puebla Cathedral and lively Zócalo square are within walking distance. Guests enjoy rooms with free WiFi and a staff that makes their stay memorable.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is ฿696
฿1,870 total
includes taxes & fees
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Basic Room

Basic Room | Desk, free WiFi, bed sheets

Basic Room

7.8 out of 10
Good
(7 reviews)

Highlights

Dining table
LED TV
Private bathroom
Hairdryer
Cable channels
Pet friendly
Daily housekeeping
Wardrobe
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Room

Grand Room | Desk, free WiFi, bed sheets

Grand Room

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Dining table
LED TV
Private bathroom
Hairdryer
Cable channels
Pet friendly
Daily housekeeping
Wardrobe
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Dining table
LED TV
Private bathroom
Hairdryer
Cable channels
Pet friendly
Daily housekeeping
Wardrobe
  • Sleeps 4
  • 2 Double Beds

View all photos for Exclusive Studio Suite, 2 Bedrooms

Exclusive Studio Suite, 2 Bedrooms | Desk, free WiFi, bed sheets

Exclusive Studio Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Separate dining area
Full-sized fridge/freezer
Dining table
LED TV
Private bathroom
Hairdryer
2 bathrooms
  • 120 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed OR 1 Queen Bed

Grand Room

  • Sleeps 2

Basic Room

  • Sleeps 2

Family Room

  • Sleeps 4

Exclusive Studio Suite, 2 Bedrooms

  • Sleeps 5

Basic Room

  • Sleeps 2

Family Room

  • Sleeps 4

Exclusive Studio Suite, 2 Bedrooms

  • Sleeps 5

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About the area

Map
706 C. 12 Sur Barrio de Analco, Puebla, PUE, 72500

What's nearby

  • Puebla Convention Center - 7 min walk - 0.6 km
  • Puebla Cathedral - 10 min walk - 0.9 km
  • Zócalo de Puebla - 10 min walk - 0.9 km
  • Centro Expositor - 9 min drive - 3.0 km
  • Angelopolis Commercial Center - 15 min drive - 5.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive

Restaurants

  • ‪Boyberry - ‬6 min walk
  • ‪Il Mio Sfizio - ‬7 min walk
  • ‪Antojeria Nacional - ‬7 min walk
  • ‪Quinta Analco - ‬6 min walk
  • ‪Gorditas de Rosita - ‬3 min walk

About this property

Hotel Escala Puebla Centro

Hotel near Zócalo de Puebla
Located close to Puebla Cathedral, Hotel Escala Puebla Centro has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Smoke-free property, a banquet hall and concierge services
  • Tour/ticket information, a front desk safe and luggage storage
  • A gift shop, a 24-hour front desk and an off-lead area
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Escala Puebla Centro feature comforts such as free WiFi and dining tables.
Extra amenities include:
  • Showers, hairdryers and shampoo
  • 32-inch LED TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

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  • Room service
  • Housekeeping
  • 24/7 front desk
8.4 out of 10, Very good, 293 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Dining table

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel
Hotel Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel Puebla

Frequently asked questions

Is Hotel Escala Puebla Centro pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of MXN 200 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Escala Puebla Centro?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Escala Puebla Centro on 10 Nov 2025 start from ฿695.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Escala Puebla Centro?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Escala Puebla Centro?

Checkout is at noon.

Where is Hotel Escala Puebla Centro located?

Located in Puebla Historic Center, this hotel is within a 15-minute walk of Museo de la Memoria Histórica Universitaria and Zócalo de Puebla. Ovando Bridge and Los Sapos Bazaar are also within 10 minutes.

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Reviews

Hotel Escala Puebla Centro Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 204 out of 340 reviews
Rating 8 - Good. 88 out of 340 reviews
Rating 6 - Okay. 22 out of 340 reviews
Rating 4 - Poor. 12 out of 340 reviews
Rating 2 - Terrible. 14 out of 340 reviews

Reviews

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

The hotel is very closed to the zocalo, the neighborhood is safe, the crew is friendly.
Stayed 3 nights in Feb 2024

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
The street where locates hotel is not safe.
Stayed 7 nights in Dec 2024

10/10 Excellent

Merrill

Liked: Amenities
Great place to stay with large rooms, very clean, internet was excellent, large shower with hot water and powerful shower. Very secure!! Staff was excellent and so close to the center. About 8-10 minutes to the Zocalo. I liked this hotel so much I booked 5 nights during New Year Holiday.
Stayed 3 nights in Sep 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities

Puebla for the smart traveler

Every thing was perfect only problem Is that the room was very cold due To high humidity, front desk and maid Service were really helpful The location might not look ideal But once you get to know the area It becomes a great pla e to be at with conve nient public tansport MetroBus rapid transit System
Stayed 6 nights in Jan 2024

8/10 Good

Angélica

Liked: Staff & service
.
Stayed 1 night in Feb 2025

4/10 Poor

r

Liked: Cleanliness, staff & service, property conditions & facilities
Will not stay here ever again. Area is very unsafe. Staff was friendly, but location was terrible. Extremely overpriced at $15.
Stayed 1 night in Sep 2023

4/10 Poor

juan

Disliked: Staff & service

Not really

Wifi not working. Very,very noisy. Doors are paperthin. Difficult to test. Full of yelling kids
Stayed 1 night in Oct 2024

8/10 Good

VICTOR

Liked: Staff & service, property conditions & facilities
It was cold and it doesn't have heating.
Stayed 3 nights in Aug 2024

4/10 Poor

Leonor

Disliked: Staff & service, amenities
The employee who took care of my family was unkind, not helpful and rude. When I tried contacting the property they didn't want to communicate me with the manager, they asked me to submit my complaint through a generic email and if they were interested in talking with me they would contact me later on.
Stayed 1 night in Oct 2025

8/10 Good

Maximiliano

Liked: Cleanliness, staff & service, amenities
La cama no muy cómoda y el internet muy malo lo más rescatable es el personal que es en extremo amable
Stayed 2 nights in Sep 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquila
Stayed 6 nights in Jul 2025

10/10 Excellent

Yahir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para descansar y conocer Puebla
Stayed 3 nights in Aug 2025

10/10 Excellent

Samai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estancia fué larga y siempre nos atendieron muy amablemente. La habitacion siempre limpia y el personal muy agradable. Sin duda volverá a ser nuestra primer opcion al viajar a la ciudad.
Stayed 4 nights in Jul 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy buen hotel, se descansa bien. El personal es amable. La limpieza está maravillosa. Lo recomiendo.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Room comfort
Definitivamente la comodidad fue terrible ya que las camas son verdaderamente incómodas
Stayed 3 nights in Jul 2025

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
La atención estuvo excelente, regresaría de nuevo ya que el hotel está a 10 minutos del centro caminando
Stayed 3 nights in Jul 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo excelente, sólo mucho ruido.

Todo muy bien, en especial el personal de la recepción, también el de limpieza, sólo mucho ruido en el hotel y en la zona. Mandé un mensaje para pedir que silenciaran a un huésped que tenía el televisor a todo volumen a las 12 am, y me ignoraron, no me contestaron nada.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ivonne Yadira

Super bonito lugar, el trato más que amable, la limpieza excelente, la atención de 100
Stayed 5 nights in Jun 2025

4/10 Poor

Margarito

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación del hotel en zona roja, no especifican ni lo comenta el personal pero los taxistas y de apps comentan que es zona de alto riesgo, tiene un traspatio un parque abandonado y no hay ventilación adecuada, muy sucia y poco práctica si llevas equipaje amplio pues todo es escaleras, nula privacidad y comparto fotos muy sucio el baño y en malas condiciones el colchón extremadamente duro. Si. Lugar para comer
Stayed 1 night in Jun 2025

10/10 Excellent

Feernanda Jaaqueline

Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones estan limpias y son muy comodas, elnpersonal es amable y atento
Stayed 2 nights in May 2025

2/10 Terrible

Zeltzin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mal

Mal ambiente, las puertas no cierran
Stayed 1 night in May 2025

8/10 Good

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Los empeleados muy serviciales y atentos el lugar nos gusto mucho esta muy bonito y limpio. Lo unico fue el area un poco retirada de el zocalo y un poco fea.
Stayed 3 nights in May 2025

8/10 Good

Victor Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar, costo, zona.. solo el detallito de que se escucha mucho el ruido de otros huespedes 8.5/10
Stayed 1 night in May 2025

10/10 Excellent

Euly Yuridia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Personal muy amable
Stayed 1 night in May 2025