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"The shuttles are on a set schedule. We arrived from Hongqiao station. The next shuttle would’ve been 3 hours later, so we took a taxi (200yuan for over an hour ride). Shuttles to Disney and closest airport were much more frequent and very convenient. "

"Would be the worst 5 star hotel we have ever stayed in. Staff disinterested from arrival to departure. Rooms are small, old and desperately in need of renovation as well as are the public areas and F&B outlets. International hotel companies will have endless standards and policies & procedures as well as detailed audits by their HQ and mystery guest audits etc - hard to believe not deflagged from the network. Then surprised to see the actual hotel GM is also the MO Area VP Ops for China."

"M"

"Super excelente "

"Хорошая история для большой семьи , есть двух и трех спальные аппараты, прямой выход в торговый центр и достаточно вкусный и разнообразный завтрак, из минусов - уровень персонала достаточно низкий , 20 минут не могут принести чемоданы , на завтраке постоянно заканчиваются стаканы и чашки"

"Airport shuttle, free laundry room is big plus! Had flush issue in the toilet but was promptly solved by the staff member. Thank you "

"Great views. Good location. Taxi not available outside. Have to walk to maln road cross the street to catch or have the hotel call. "

"No bellman come to help us with the luggages until we come and ask. Receptionists are very unfriendly and unhelpful! Very very bad experience "

"Everything was perfect. Couldn’t have asked for a better place to stay. "