They are in the middle of a remodel so office was in a room along with Continental breakfast which is good for 3 people max (basically a hallway, grab n go) being the only reason for a 4 Star.
Steven
เข้าพัก 1 คืน, กรกฎาคม 2025
6/10 พอใช้
Jenny
24 ก.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Propre et tranquille, situé dans un excellent secteur proche de tout! Par contre, quand on est arrivé, la personne à l’accueil était extrêmement froide et pas chaleureuse, elle a à peine répondu à nos questions et nous a transmis les infos à la va vite. J’ai pas aimé son service du tout!
Un autre gros bémol c’est que la toilette n’a pas de porte qui se ferme mais plutôt une porte glissante, pas du tout convenable pour une famille et pas privée, on a parlé à une personne à l’accueil concernant ça et elle nous a dit que toutes les chambres sont comme ça.
We were not told of property construction going on that eliminated the front office, bar, restaurant, and easy access to pool. There are large free standing storage units in the parking lot, which I heard have been there for years. It said breakfast was available to include eggs etc and it was not. Store bought muffins were available in the makeshift ‘front office’. Rooms need total updating to include the old very loud AC units which kept us awake at night. The small beach on the property was nothing like it was pictured online. There was a lot of seaweed and loungers were thrown about. Our cleaning person was excellent. Pool area was nice. If I had known about the construction occurring, I would have booked elsewhere for the 500 per night we paid. We were never offered any discount for this big inconvenience. Will not stay again.
Great stay at Surfside. Friendly staff aiming to please. This area is quieter than other parts of Ptown which was great but a little further to walk to Town when weather is very hot and humid. Pool area with plenty of Umbrellas and loungers and option of small beach with loungers across the street is ideal. Although they say all day coffee if you are an early riser would recommend to bring your own coffee maker .Coffee maker in room was inadequate...( should have been a Keurig at that price point) Office and coffee opens at 8am...good to know. Place was clean and room was spacious enough. Some current construction was inconveniently planned for height of season but will be well worth it in the end..
Beautiful view from the bay front balconies. The pool was large and clean with a real deep end. The bed and pillows were comfortable. The hotel was under construction which affected the lobby. Be aware that if you are staying in the waterfront building, you will need to drag your suitcases down an alleyway.
This is a large property with access to a small beach and the bay right out the door. They also have a large supply of poolside chairs, umbrellas,; tables etc . I was pleasantly surprised. There's a daily breakfast snack available with muffins, juices, milk tea, and coffee. It's a long walk to the city center, but it couldn't be more pleasant with views of the bay, quaint houses, art galleries, and places to eat. I would definitely stay there again.
Richard
เข้าพัก 2 คืน, มิถุนายน 2025
4/10 แย่
Michael, Bradenton
เดินทางกับคู่รัก
18 มิ.ย. 2025
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
We should have been notified that the resort was compromised do to a structural issue. 2/3 of place was shut down. The breakfast was just microwave items and the coffee for all in the make shift lobby(hallway) was a small Mr. coffee machine. The shower products were either low or empty.
Great spot for the beach. Within 15 minute walking distance to downtown Provincetown. Restaurant next door. Heated pool on property. Parking lot on site. Quiet area. Enjoyed ourselves for the long weekend.
Quick overnight trip to Ptown . Brought the dogs. They charge an extra $43 EACH dog. Hotels.com lists dog bowls on their app, but you actually have to pay an additional $13 a bowl, they are not included in the pet fee- misleading.
Can’t beat the location. Balcony right over the beautiful ocean. Can walk to everything or catch the little shuttle bus for $2
Malgré le mauvais temps, accueil chaleureux. Grand parking derrière l’hôtel . Seul point faible: petit déjeuner réduit à sa plus simple expression et produits médiocres.