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"My second stay here and the experience both times has been very similar. It is a stunning building in beautiful grounds. Some of the staff are really nice but some really couldn't care less. On this trip the gentleman on breakfast just barked "room number" when I approached. He didn't offer me any tea or coffee either - although I heard him offer someone else some. Maybe he forgot or maybe he didn't like the look of me. I also had a problem with the automatic blinds. They are remote control -...

"Great location to access White cliffs and Dover castle. Delightful room, very spacious and cozy and wonderful breakfasts!"

"Nice room, good professional reception staff, bar staff and maintenance staff"

"The spa is the only thing that saves this hotel as without it it would be a very poor hotel. Rooms are very dated, our bed was like a camp bed very uncomfortable. Breakfast in Sage took an hour to be served and it wasn’t even busy. Give staying guests at least the option to go get yoghurt and pastries etc. while they wait for the breakfast cooked meal, having to wait for everything to be served is really old hat these days. Most staff try their best, but you can see management decisions are...

"Staff were welcoming and very helpful. Amenities were lovely only thing jacuzzi was broke. Breakfast great. Bed was amazing slept like babies"

"Basic, but fine if you want to stay close to the ferry."

"This is the perfect place for relaxation, romance and restlessness. The food and drink is also amazing!! Only downside is very few pool side beds, otherwise absolutely perfect!!"

"Great stay here. Staff were excellent and friendly. Breakfast was great and the swimming pool was an added bonus. Definitely recommend staying here."