We had a few issues however the managers swiftly sorted things for us which redeemed the not so great initial experience and left us feeling very happy. Our room was spacious and pleasant and the location was excellently positioned to transport for convenience.
The staff were very welcoming and the hotel was very nice. The room was clean and all you needed, my only critique was the mini bar fridge was locked - I didn't intend on using products from the mini bar but it would've been nice to keep my water cool in there. Hotel was well looked after and looked like the pictures online, sometimes the hallways were a little messy from people ordering room service but again this is only a minor issue. The breakfast buffet was great, many options and all tasty, the service was also great
DO NOT STAY HERE IF YOU ARE TAKING OVERNIGHT TRAIN. ROOM WILL NOT BE READY. They don't care about single travelers. They only care about groups like Viking ship cruisers and large tour groups. Everybody else can get lost.