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"Clean, quiet. helpful staff"

"Property was understaffed for a busy weekend. We waited in line to check in for 40 minutes, then rooms were not ready (6pm ish). They ran out of towels, we had to wait until the following day for more. Hotel staff was friendly and professional, handling short staffing with patience. Hotel needs a deep cleaning and carpets need shampooing. Chair in our room with multiple stains. Great water pressure in showers and our air conditioning saved us on a very hot weekend!"

"I"

"Decent hotel breakfast options, nice hot tub and pool. Clean rooms, good water pressure in the shower."

"Staff was friendly and helpful. Breakfast area was clean and fully stocked, staff was attentive and wanted everyone to have a great experience. Room was clean and the small couch was an added bonus that most hotels don't normally have."

"The room was better than the hotel itself. I'll choose somewhere else next time."

"This place is right downtown and has underground parking. The room was as clean as could be and it felt pretty safe, comparatively, downtown great falls did not feel super safe. The TV worked."

"Property was very clean and the breakfast was good just wanted a piece of toast. The night lady did not make us feel welcomed when we walked in and when we asked her where to go to eat she only told us one place. But all and we would stay there again."

"The breakfast was amazing! We had to get going a little earlier than it opened, but the hostess was so accommodating. The cleanliness of the room was ok. The bathroom mostly could have been cleaner. Overall, a good night."

"Outdoor pool was fun and hotel was within walking distance to some great restaurants and coffee shops."

"Staff js amazing just didn’t like when guests upstairs were loud till after midnight"

""Breakfast" was not good, it was maybe half of a continental breakfast. The hallway smelled poorly, new carpet should be replaced."

"Loved the charm of the Historic Hotel. Having the Celtic Cowboy attached is bonus. The secure, indoor parking was nice. The only disappointment was the our room had a window to the hallway and the hallway lights are on 24/7. The window covering was not darkening enough at night."

"Everything was amazing."

"We tried to check in at two a were asked to come back at three. No room ready until after check in time of three. Our room wasn’t cleaned. Hair in tub and all over in one of the beds. All. Over. We had no toilet paper and no towels. The bathroom mirror was filthy and the top of the toilet was covered in dust and grime. Super disappointing."

"We booked this hotel for the hot tub and the slide for the kids to use while we were in Great Falls for 9 days. Slide and hot tub were both broke the entire stay. Arrived a day late due to a ground stop in Denver and had to fly to Bozeman since there were no other flights available. Daughter had to drive 3 hrs to pick us up. Rental car was canceled because it wasn't picked up within the 24hr window, hotel charged us for the night we wasn't there because we booked thru Expedia and they refuse to...

"Slow service, not welcoming, noisy rooms, small room with coffee maker hidden in a drawer!"

"The staff is very friendly and attentive. My room was nice and clean and had lots of home feel to it. It’s a nice relaxing place to stay with a great restaurant inside plus they have free water that they give to their guests and I work hard all day and that free water hits the spot when I get back."

"Check in was fine. Room was okay- uncomfortable beds. Dog poop all over outside the back door. Room keys would not work past 8am on day of checkout. Only two doors to get in and out of building - right at front desk - ridiculous- and it was not for security… breakfast was nutribars or old commercial packed muffins. Fridge in room worked but door was wrong way opening. The only good thing was the price and it was quiet."