Dear Ms. Blom,Thank you so much for taking the time to leave your review. While we are happy to hear that our accommodating staff were able to help enhance your stay, we would like to apologize for the fact that the design of your guest room was not up to standard. We hope to have another opportunity to host you soon and provide you with a better experience.

Dear Ms. Wyre,First and foremost, we would like to thank you for taking the time to inform us about the issues experienced during your stay. Our team aims to provide the best possible experience for all of our guests and your feedback is very valuable to us. We truly appreciate you bringing this to our attention as this is a very serious matter. Please know that we have shared your review with our staff and are doing what we can to rectify these issues. If you would like to share any additional comments, please contact our Front Desk and ask for a manager during normal business hours. We hope that you are willing to give our hotel another chance sometime in the future and provide you with the excellent experience that we strive to give our guests.

Dear Mr. Joshi,Thank you so much for taking the time to leave your review. We are very sorry that your stay with us was unsatisfactory. We hope to have another opportunity to host you soon and provide you with a better experience.

Dear Mr. Alford,Our team at the University Place Hotel & Conference Center truly appreciates you taking the time to leave us such a wonderful review. We are so happy to hear that you enjoyed your stay with us and we look forward to seeing you again soon!

Dear Jamie,Thank you so much for taking the time to leave us a review. These responses help our staff continue to provide great service to our guests. We are thrilled to hear that you had a wonderful experience staying with us and that our complimentary breakfast was a highlight of your stay. We look forward to having you as our guest again soon!

Dear Ms. Roman,Thank you so much for taking the time to leave your review. We are glad that you had an enjoyable stay with us. We hope to welcome you back again soon!

Dear Mr. Jeter,Thank you so much for taking the time to leave your review. We are glad that you had an enjoyable stay with us. We hope to welcome you back again soon!

Dear Mr. Leighton,Thank you so much for taking the time to leave us a review. These responses help our staff continue to provide great service to our guests. We are thrilled to hear that you enjoyed staying with us and that our complimentary breakfast was a highlight of your stay. We look forward to having you as our guest again soon!

Dear Ms. Himmelsbach,Thank you so much for taking the time to leave us a review. These responses help our staff continue to provide great service to our guests. We appreciate your honesty in telling us about your safety concerns. In downtown Portland, car break-ins are a serious and somewhat common threat, however we do our best to prevent any incidents from occurring on our property. We hope that this will not deter you from coming back to our hotel for future visits. If you do decide to return, we hope to provide you with another wonderful experience.

Dear Mr. Hinkle,Our team truly appreciates the time you took to leave us your review. This feedback is crucial in our efforts to improve the quality of our guest’s experience at the hotel. We are very sorry to hear that you had some poor experiences during your stay. These comments have been shared with our staff, who will help to ensure these issues are addressed properly and won't happen again. If you would like to share any additional comments, please contact our Front Desk and ask for a manager during normal business hours. With these problems resolved, we hope that you will give our hotel another chance the next time you are in the area.

Dear Ms. Herrera,Thank you so much for taking the time to leave your review. We are glad that you had an enjoyable stay with us. We hope to welcome you back again soon!

Dear Mr. Meade,Thank you so much for taking the time to leave us a review. These responses help our staff continue to provide great service to our guests. We are very happy to hear that you enjoyed your stay here with us and that we are able to help provide lodging for you and your wife during this trying time. We sincerely hope that everything goes well with her treatment and look forward to seeing you again soon!