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Reviews of Country Inn & Suites by Radisson, Port Orange-Daytona, FL

2.5 out of 5
Country Inn & Suites by Radisson, Port Orange-Daytona, FL
5802 Journeys End Way, Port Orange, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1001 reviews" "
Rating 8 - Good. 247 out of 1001 reviews" "
Rating 6 - Okay. 70 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clint

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stop for the night.
Stayed 1 night in Mar 2024

10/10 Excellent

Phillip

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Euclide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good recommendation.
Stayed 1 night in May 2024

6/10 Okay

Carmelo, Bradenton

Stayed 1 night in May 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds. Clean, Quiet room
Stayed 1 night in May 2024

6/10 Okay

james

Travelled with partner
Disliked: Amenities
Ice machine not working on 1st floor. No microwave in breakfast area
Stayed 1 night in Apr 2024

10/10 Excellent

etienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jameika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like all the pets. We learned not to pick a pet friendly hotel in the future. We should have. Known
Stayed 1 night in Apr 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Front desk staff was wonderful.
Stayed 2 nights in Apr 2024
Response from Nick (General Manager) on 15 Apr 2024
Thank you so much for the kind words and I'm glad you enjoyed your stay!

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for the No Dough VW Show and wanted a convenient, clean place to stay where I could easily park my bus. This place fit the bill. My room was clean, quiet, and comfortable. There is even an ice machine just off the lobby I was able to use daily for my cooler. I also like to stay where I can have breakfast and they’ve got it. However, it does not begin until 7:00 AM which, in my opinion, is at least an hour too late. Due to the timing of the events I was attending, I never got to enjoy it. There is a Starbucks across the street that opens at 5:30 AM so I was able to grab a bite on the go. This hotel is also located adjacent to I-95 so it’s very convenient if you come in off the interstate. They have trailer parking at the rear of the hotel and there are plenty of gas stations, restaurants , and pharmacies on Dunlawton. I’ll stay again for certain.
Stayed 2 nights in Apr 2024
Response from Nick (General Manager) on 15 Apr 2024
Thank you so much for your response, I'm glad you enjoyed your stay! I apologize you were not able to have breakfast, our breakfast during the week does open at 6 AM but on Saturday and Sunday it is from 7 AM.

10/10 Excellent

Na Tosha, Daytona Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Nick (General Manager) on 15 Apr 2024
Thank you for the response and I'm happy you enjoyed your stay!

10/10 Excellent

Kristen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All employees were very friendly! We felt very welcome and very safe
Stayed 3 nights in Mar 2024
Response from Nick (General Manager) on 15 Apr 2024
Thank you so much for the kind words and I'm glad you enjoyed your stay!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nick (General Manager) on 15 Apr 2024
Thank you for your response, I'm glad you had a nice time!

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nick (General Manager) on 2 Apr 2024
Thank you for your response and I'm glad you enjoyed your stay!

10/10 Excellent

Beth J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay. the room was modern, clean and comfortable. every staff member we encountered was pleasant and friendly.
Stayed 1 night in Mar 2024
Response from Nick (General Manager) on 2 Apr 2024
Thank you for your kind words, I'm glad you enjoyed your stay!

2/10 Terrible

Kyle

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Nick (General Manager) on 2 Apr 2024
I'm so sorry for failing to exceed your expectations, if you would like to contact me I'd be happy to hear what we could improve. Thank you for your response.

10/10 Excellent

Brad

Great stop
Stayed 1 night in Mar 2024
Response from Nick (General Manager) on 2 Apr 2024
I'm glad you enjoyed your stay, and thank you for the response!

10/10 Excellent

Cynthia K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nick (General Manager) on 2 Apr 2024
I'm glad you enjoyed your stay and thank you for your response!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property,
Stayed 2 nights in Mar 2024
Response from Nick (General Manager) on 2 Apr 2024
Thank you for the response and I'm glad you enjoyed your stay!

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel is newer and well maintained. The sad part is that the folks that stay there aren't of a quality that I'd feel comfortable staying there again. Examples are: the Port Orange Police Department knocked on the adjacent room to mine TWICE while I was there. Both times different guests left the room with an officer. Then there was a loud group of hotel guests (I'm assuming) partying, drinking, smoking, and talking VERY LOUDLY by the pool, which was RIGHT OUTSIDE my room, even though I was on the 4th Floor. I could hear them all night, which kept me awake. The AC in the room was either on at a TOO COLD temp or completely off. No window to open. I didn't sleep at all. Not sure what the management could've done, as it wasn't their fault. But I was so exhausted the next day after my stay there that I could barely drive myself back home (which was only 1 hour away).
Stayed 1 night in Mar 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 4 nights in Mar 2024
Response from Nick (General Manager) on 2 Apr 2024
Thank you for your response, I'm glad you enjoyed!

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked watching the boats travel on the ICW only a few yards behind our unit. Deerfield is a great location to visit with the beach only a few blocks away, the fishing pier, and several great restaurants, but it's quite expensive to stay here for more than a couple days with very high room rates, taxes, and fees.
Stayed 2 nights in Mar 2024
Response from Nick (General Manager) on 2 Apr 2024
Thank you so much for the kind words, unfortunately I think you have the wrong property, we are located in Port Orange, Florida. Have a great day!

10/10 Excellent

lisa, Bradenton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was very nice and clean.
Stayed 3 nights in Mar 2024
Response from Nick (General Manager) on 2 Apr 2024
Thank you for the kind words, I'm glad you had a nice time!

8/10 Good

Martha, Miami Beach

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I love that the rooms are NOT carpeted. This makes it possible to have a much cleaner room. Theres nothing worse than going to a hotel that has cheap, old carpeting in the rooms. The hotel was nice enough and convenient for our event. Only complaint was the breakfast person; he was very rude and seemed annoyed to be there. It was so bad that we didn't even return to breakfast on the followind day, a Sunday.
Stayed 2 nights in Feb 2024
Response from Nick (General Manager) on 4 Mar 2024
Thank you for taking the time to share your feedback. I am very sorry for your experience with our breakfast, and thank you for bringing it to my attention.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in girl was super sweet.
Stayed 1 night in Feb 2024
Response from Nick (General Manager) on 1 Mar 2024
Thank you for your kind words, I'll be sure to pass them on, and I'm glad you enjoyed your stay!

10/10 Excellent

DonnaMarie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Feb 2024
Response from Nick (General Manager) on 29 Feb 2024
Thank you for the kind words, I'm glad you enjoyed your stay!

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Nick (General Manager) on 12 Feb 2024
Thank you so much for taking the time to respond and we are glad you enjoyed your stay!

10/10 Excellent

Karsten, Largo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly steff. Very clean.
Stayed 1 night in Feb 2024
Response from Nick (General Manager) on 12 Feb 2024
Thank you so much for your response and we are glad you enjoyed your stay!

4/10 Poor

Lynn

Travelled with family
Disliked: Staff & service, amenities
The desk staff was indifferent and initially we were assigned a room that hadn't been cleaned from the previous guest.
Stayed 2 nights in Feb 2024
Response from Nick (General Manager) on 7 Feb 2024
Thank you for sharing your feedback, I will be sure to address this with our staff and I would like to apologize for not meeting your expectations.

4/10 Poor

Lynn

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Very indifferent front desk staff. Seldom smiled, begrudging attitude while checking in. Our experience started with opening the door to our room only to find it had not been cleaned from the previous guest. Went downstairs to inform the desk staff and they immediately changed the room but never extended the common courtesy of even saying "I'm sorry" or anything else. Again, indifferent and uncaring.
Stayed 1 night in Feb 2024
Response from Nick (General Manager) on 7 Feb 2024
Thank you for taking the time to share your thoughts and feedback, I am sorry for your experience and am glad we were able to address the room issue. I also want to apologize for our staff and I will be sure address this with our front desk staff. I apologize for not meeting your expectations and hope if you give us another chance we can wow you. Thank you.

4/10 Poor

Bruce

Travelled with group
Disliked: Cleanliness, staff & service
Staffing & Customer Service Lacking
Check-in was slow, attendant was single staffed and not at counter. Dog barking in middle of night was an irritant. Breakfast staff overhear telling guests to not make a mess on counter. Bathroom corners of room were dirty.
Stayed 1 night in Feb 2024
Response from Nick (General Manager) on 5 Feb 2024
Dear Bruce,Thank you for taking the time to complete a review with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests and hope for the opportunity to properly host you in the future.Sincerely,

4/10 Poor

Bradley

Travelled with family
Liked: Cleanliness, staff & service
This property is older. It does not have regular ac they are wall units and it does not keep the temperature constant. You get hot and cold and hot and cold with in minutes. The sheets are not breathable so it makes it worse. I ended up having to go back home in the middle of the night cuz I could not sleep
Stayed 1 night in Feb 2024
Response from Manager on duty on 4 Feb 2024
Dear Bradley, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

6/10 Okay

Colleen

Travelled with family
Stayed 2 nights in Jan 2024
Response from Manager on duty on 4 Feb 2024
Dear Colleen, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, safe area, easy parking, comfortable, a pleasure!
Stayed 1 night in Feb 2024
Response from Nick (General Manager) on 3 Feb 2024
Thank you very much for taking the time to leave a review and I'm glad you enjoyed your stay with us! We hope to see you again soon and thank you for your time!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Jan 2024
Response from Manager on duty on 29 Jan 2024
Dear Anthony, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the ,Country Inn & Suites by Radisson, Port Orange Dayton FL.Sincerely,Management

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in Jan 2024
Response from Manager on duty on 26 Jan 2024
Dear Gerardo, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Country Inn & Suites by Radisson, Port Orange / Daytona FL, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

Steve, greer

Stayed 1 night in Jan 2024
Response from Manager on duty on 25 Jan 2024
Dear Steve, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

2/10 Terrible

Brian

Travelled with family, Travelled with family and small children
Mold in the ice machine. Staff when we checked in friday evening was less than personable. Very disappointed- we have stayed here on our way to the florida keys every year for the past decade. I think we will have to look elsewhere. Just not as good as it once was. Breakfast was lacking also. Just a shame
Stayed 1 night in Jan 2024
Response from Manager on duty on 22 Jan 2024
Dear Brian, Thank you for taking the time to share your experience. I am shocked to hear about the situations you encountered and would like to deeply apologize. I also would like to ensure you that comments like yours are not taken lightly and will be addressed immediately with our entire team. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve. Sincerely, Management

8/10 Good

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was comfortable but pillows were too small and just not a good quality for king size bed.
Stayed 1 night in Jan 2024
Response from Manager on duty on 22 Jan 2024
Dear Roseann, Thank you for taking the time to complete this review. We apologize for not being able to provide you with an overall perfect stay. Your fair and honest feedback will help us to continue to improve our overall operations. Thanks for letting me know. On behalf of our entire staff we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely, Management

8/10 Good

David

Liked: Amenities
Stayed 2 nights in Jan 2024
Response from Manager on duty on 10 Jan 2024
Dear David, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Country Inn & Suites by Radisson, Port Orange / Daytona FL, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

6/10 Okay

Shane

Liked: Staff & service
Breakfast was pitiful, room smelled funny. Staff is laid back but very friendly and attentive.
Stayed 1 night in Dec 2023
Response from Manager on duty on 1 Jan 2024
Dear Shane, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Decent but priced a little high
Very good breakfast selections each day, friendly staff. Room smelled weird & could use updating. Bed was comfortable. Not sure that I would stay again based on the price for what I got.
Stayed 2 nights in Dec 2023
Response from Manager on duty on 30 Dec 2023
Dear Alicia, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Country Inn & Suites by Radisson, Port Orange / Daytona FL, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on duty on 30 Dec 2023
Dear Bruno, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the ,Country Inn & Suites by Radisson, Port Orange Dayton FL.Sincerely,Management

6/10 Okay

Johnathan

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Manager on duty on 29 Dec 2023
Dear Johnathan, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, room comfort
If your expectations are realistic you will find this Hotel pleasent and comfortable. They do their best considering the age of the place.
Stayed 2 nights in Dec 2023
Response from Manager on duty on 29 Dec 2023
Dear Matthew, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Country Inn & Suites by Radisson, Port Orange / Daytona FL, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on duty on 29 Dec 2023
Dear Daniel, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the ,Country Inn & Suites by Radisson, Port Orange Dayton FL.Sincerely,Management

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Would stay there again in the near future.
Stayed 1 night in Dec 2023
Response from Manager on duty on 27 Dec 2023
Dear Rene, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Country Inn & Suites by Radisson, Port Orange / Daytona FL, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

8/10 Good

John

Travelled with family
Liked: Amenities
Stayed 1 night, staff friendly, room clean, good breakfast
Stayed 1 night in Dec 2023
Response from Manager on duty on 23 Dec 2023
Dear John, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Country Inn & Suites by Radisson, Port Orange / Daytona FL, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we got there early but was allowed to check in with no hassle since our rooms were ready...ALL the staff was EXTREMELY friendly, helpful and attentive to our needs or requests...it's obvious customer service is a priority...this hotel definitely deserves its high customer rating...5 ⭐'s all the way round...
Stayed 2 nights in Dec 2023
Response from Manager on duty on 20 Dec 2023
Dear Jeff, Thank you for your positive feedback! We are delighted to hear that you had an excellent experience at our hotel. Our team, takes pride in delivering top-notch service to our guests. We strive to provide a hospitable and responsive environment for all our guests. Additionally, maintaining clean rooms is a priority for us to ensure a comfortable stay. We appreciate your kind words and hope to welcome you back again soon!Sincerely,Hotel Manager