Search Hotels in Pompéia, Santos

"Staff are very frienldy and the hotel is very close to the beach. The rooms need a little bit of refurbishment, but it's alright for the price. It's my 3rd time at the property, and I would certainly return."

"The entire staff was wonderful. "

"From check in to room cleaning to breakfast, this has been the worst Novotel experience I’ve ever had. I am an All member and this Novotel Gonzaga was far from being a Novotel standards. Lazy service. I had to ask to do additional towels several times. Check in took 30 minutes. I took 1 hour from SP to Santos, and took 30 minutes for a lousy check in. "

"The location was great The breakfast choices were good, fresh, and varied. A/C worked well in the guest room. Staff were very helpful and friendly. I would highly recommend this hotel. "

"A slight view of the beach through a small window. I stayed out as long as I could to keep from spending time in the room. The bathroom was dirty and dingy. I wiped everything down with Clorox wipes before I touched anything. I showered with flip flops. The beds were clean and I slept well - the only reason I gave it a two star. The location was great as well. "

"Bom cafe da manhã e a boa limpeza"

"Staff friendly n helpful. Convenience to beach great. Room size good only storage furniture was old n clean"

"We have stated at this building for years when it was a hotel and now that it’s private residência we decided to book this apartment for the long weekend with my friend and my 11 month son. The space was clean, the room was a great layout with everything you could want to cook, make coffee and tea in the morning, and even an air fryer :) the bathroom was beautifully decorated and a good use of space. Plenty of areas for our luggage to be stored as well. The communication with Artur the host was excellent, answered all of our questions and concerns. The lobby has an area for buying convenient snacks, drinks, extra waters, and there’s a cafe in the morning that is $40 Reais per person. The amenities such as the pool and gym and sauna are great to end the day. We will definitely be back! Thank you!"

"This is a luxury hotel and conference venue. The walk across the street to the beach (private and secured area for guests) makes it very comfortable and enjoyable. Food was very good, although the sushi bar was just okay. "