Parque Balneário Hotel Santos by Castelo Itaipava

Property class: 4

Choose dates to view prices

Located close to Gonzaga Beach, Parque Balneário Hotel Santos by Castelo Itaipava provides a poolside bar, a terrace and dry cleaning/laundry services. Be sure to enjoy a meal at Origens-Mar, the on-site restaurant. In addition to a bar and a gym, guests can connect to free WiFi in public areas.
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Parking available
The current price is ฿2,158
฿2,756 total
includes taxes & fees
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room

A hotel room with a large bed, bedside tables, a small round table, and a chair.

Superior Double Room

8.6 out of 10
Excellent
(64 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room

A modern hotel room with a large bed, bedside tables, a desk, and a chair.

Luxury Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • Partial sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

A hotel room with two beds, each with a wooden headboard, white bedding, and teal throw pillows.

Superior Quadruple Room

9.0 out of 10
Wonderful
(30 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Quadruple Room

A hotel room with two beds, a wooden headboard, a table with chairs, and a large window with curtains.

Luxury Quadruple Room

8.8 out of 10
Excellent
(9 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite

A hotel room with a bed, bedside table, lamp, and a small table with chairs.

Deluxe Studio Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Studio Suite

A modern hotel room with a large bed, two bedside tables with lamps, a view of the outdoor patio area through a sliding glass door.

Presidential Studio Suite

  • 81 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located near the beach, Parque Balneário Hotel Santos by Castelo Itaipava is in Gonzaga, a neighbourhood in Santos. While the natural beauty of Gonzaga Beach and Pitangueiras Beach can be enjoyed by anyone, those looking for an activity can explore Santos Harbor. Santos Municipal Orchid Garden and Pelé Museum are also worth visiting. Visit our Santos travel guide
Map
Avenida Ana Costa, 555, Praia do Gonzaga, Santos, SP, 11060-003

What's nearby

  • A coastal cityscape with a wide beach, ocean waves, and urban buildings.
    Gonzaga Beach
    2 min walk - 0.2 km
  • A wide sandy beach with a city skyline in the background and a mountain in the distance.
    José Menino Beach
    11 min walk - 1.0 km
  • Shopping Parque Balneário
    1 min walk - 0.1 km
  • Boqueirao Beach
    2 min walk - 0.2 km
  • Miramar Shopping Center
    3 min walk - 0.3 km

Getting around

  • Bernardino de Campos Station
    13 min walk
  • São Paulo (CGH-Congonhas)
    87 min drive

Restaurants

  • Café Santos
    2 min walk
  • Brunella Confeitaria
    1 min walk
  • Restaurante - Parque Balneário Hotel
    2 min walk
  • Beduíno
    2 min walk
  • Chocolates Brasil Cacau
    2 min walk

About this property

Parque Balneário Hotel Santos by Castelo Itaipava

  • Upscale hotel near Gonzaga Beach
  • Consider a stay at Parque Balneário Hotel Santos by Castelo Itaipava and take advantage of a poolside bar, a terrace and dry cleaning/laundry services. Be sure to enjoy a meal at Origens-Mar, the on-site restaurant. Free WiFi in public areas is available to all guests, along with a bar and a gym.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool, along with sunloungers
    • Valet parking (surcharge), a 24-hour front desk and a front desk safe
    • Smoke-free property, luggage storage and a banquet hall
    • Laundry services
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 119 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks such as safes and minibars.
  • More conveniences in all rooms include:
    • Free toiletries and hairdryers
    • LCD TVs with cable channels
    • Daily housekeeping and phones

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
8.2 out of 10, Very good, 1,000 reviews
The price is ฿2,174
฿2,217 total
includes taxes & fees
25 Oct - 26 Oct
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Frequently asked questions

Does Parque Balneário Hotel Santos by Castelo Itaipava have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Parque Balneário Hotel Santos by Castelo Itaipava?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Parque Balneário Hotel Santos by Castelo Itaipava on 25 Oct 2026 start from ฿2,158, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Parque Balneário Hotel Santos by Castelo Itaipava pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of BRL 99 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Parque Balneário Hotel Santos by Castelo Itaipava?

Valet parking is available for BRL 40 per day.

What time is check-in at Parque Balneário Hotel Santos by Castelo Itaipava?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Parque Balneário Hotel Santos by Castelo Itaipava?

Checkout is at noon.

Where is Parque Balneário Hotel Santos by Castelo Itaipava located?

Located in Gonzaga, this hotel is steps away from Gonzaga Beach, Flag Square and Shopping Parque Balneário. Beach Edge Gardens and Boqueirao Beach are also within 5 minutes. Bernardino de Campos Station is 13 minutes by foot and Ana Costa Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Parque Balneário Hotel Santos by Castelo Itaipava Reviews

9.0

Wonderful

9.0

Cleanliness

8.4

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 639 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , close to beach, eateries, shopping
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with great staff and a great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and very nice hotel
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location across from beach. Near many restaurants and shopping. Staff was great
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Staff friendly n helpful. Convenience to beach great. Room size good only storage furniture was old n clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the beach and with lots of shops and restaurants nearby.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The Lobby was Beautiful, the staff was Friendly, Helpful. The room was spacious and accommodating. The Breakfast was a wide variety of foods, and delicious. The coffee was fabulous!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet was excellent and plentiful. Guilherme in the restaurant was a fantastic server/manager. Pool area & views of beach were beautiful. Conveniently attached to a shopping mall and walkable to many sights, restaurants and shops. Check-in was a bit chaotic and they told us they were unaware that cruise ship passengers would be checking out & in on that day - so they wer "not prepared". Rooms on lower floors dfinitely hear the street noise, especially overnight. Also, seemed odd to have a front desk staff member at a tourist hotel that only speaks Portuguese (no English she told us) which meant Google Translate to the rescue to inquire about when our room would be ready, etc.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Staff & service
The location of this hotel is fantastic, as is the rooftop pool. These are the two best parts of the hotel. The customer service was not good and the rooms are not in very good condition. The check in was wildly slow and later than the 3:00 time promised. They have checkout at noon but neglect to tell you that you absolutely cannot use any of the facilities after you check out. We wanted to buy lunch at the pool and wait for our 3:00 uber and they said absolutely not! I have never experienced that before. In short the prior reviews do not really tell whole the story. This is much more like a 3 star hotel with a rather unfriendly and unhelpful staff. As long as you know this and don't really mind, then for sure the location and rooftop pool are wonderful!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and right on the beach and everything’s within walking distance. Would stay again!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beach view and very clean property. Would stay here again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Thank you
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The facility needs renovations
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service
Excelente
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beau
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
N/a
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
Arrogant personal
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Photos of property were misleading property was much older than photos showed. Expect charges for almost every amenity. For instance water to make your coffee is an additional charge.Low quality bedding linens and towels. Items left in the room from previous customers or guests for example balloons and rose petals. When we told the front desk that the jets in our tub were not working they politely said yes you are correct. When we asked if we could get them looked at they said no, they are just broken. When my wife and I come back we will be looking for an alternative hotel.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, ótimo café da manhã, Excelente localização, preço pelo app muito bom, ótimas comodidades, confortável, nada a reclamar.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto muito limpo e café da manhã de ótima qualidade .
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localidad, excelente servicio, excelente ambiente para familias un lugar muy acogedor agradable y muy cerca de la playa con personas muy amables y un excelente trato. La mayoría habla un poco de español e inglés. El desayuno un buffet muy variado y con buenas opiniones, excelente servicio y muy limpio. Definitivamente 100% recomendable
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Muito bem localizada porém quartos muito antigos e quem fica no terceiro andar nas varandas, cheiro de gordura e muito barulho devido a avenida e os vidros não vedarem som. Café da manhã bom.
Stayed 5 nights in Jul 2026