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Hotel Illa D'Or

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Luxury
4.5 star property
9.6

Exceptional

Luxury hotel near Pollensa Port

Consider a stay at Hotel Illa D'Or and take advantage of a poolside bar, a garden and a hair salon. Treat yourself to a body treatment, a massage or a facial at the on-site spa. Make sure that you enjoy lunch and dinner, along with Mediterranean cuisine and al fresco dining at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿10,800
฿12,213 total
includes taxes & fees
30 May - 31 May
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13.50 per person
  • Airport shuttle fee: EUR 50 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from March to October
Pool access available from 8 AM to 8 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the swimming pool

Frequently asked questions

Does Hotel Illa D'Or have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8 AM to 8 PM.

How much does it cost to stay at Hotel Illa D'Or?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Illa D'Or on 30 May 2026 start from ฿10,800, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Illa D'Or pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Illa D'Or?

Hotel Illa D'Or doesn't offer parking.

What time is check-in at Hotel Illa D'Or?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hotel Illa D'Or?

Checkout is at noon.

Does Hotel Illa D'Or provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per person applies.

Where is Hotel Illa D'Or located?

Located in Pollença, this beachfront hotel is on the boardwalk and within 1 mi (2 km) of Playa d'Albercuix and Pollensa Port. La Platjola and Playa del Port de Pollença are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 499 out of 651 reviews
Rating 8 - Good. 127 out of 651 reviews
Rating 6 - Okay. 18 out of 651 reviews
Rating 4 - Poor. 4 out of 651 reviews
Rating 2 - Terrible. 3 out of 651 reviews

Reviews

Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start, when somewhere is this wonderful it's difficult to pick out the stand out things when everything is a stand out thing! Staff are incredible and the true asset to this hotel, it's so obvious that they really love
Stayed 10 nights in Apr 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely. Staff was helpful. So convenient for the pinewalk.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Mario Mark Del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities, with helpful staff.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Anne-Sophie

Liked: Cleanliness, staff & service, amenities
The hotel is really wonderful. The location is perfect, the staff is nice, breakfast is amazing. Overall really good value for money
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was well designed, very clean with an outlook over the lovely pool. Staff were great obliging and attentive
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel in a special location
Stayed 1 night in May 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a fabulous location.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Nicola

Lovely hotel in beautiful position
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Stephen

Liked: Amenities
Great hotel, staff very professional and helpful, great facilities if you’re cycling, also beautiful outdoor seating areas. Looking forward to going again!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A new favourite

A wonderful hotel and a definite new family favourite. The staff were exceptional, so friendly and helpful. The facilities were brilliant. And the food in the restaurant was wonderful, especially at dinner.
Stayed 10 nights in Jul 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel! The staff was very friendly and accommodating. Treat yourself to the boat ride with Frank. He was wonderful!
View from the lobby
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Bentje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel and would always come back. The staff is super friendly, the breakfast is great and the location right on the water is just perfect. Also the closeness to Cap Formentor is special, especially when you are a cyclist.
Stayed 8 nights in Mar 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in a quiet area of Pollença, this hotel is highly recommended. Great breakfast and hotel facilities - we can’t wait to return.
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly recommend. We had a small but well appointed sea view room with a private balcony perfect for sun bathing. All the staff were amazing, a truly special hotel
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service from checkin to checkout! Eduardo was extremely helpful, as was Santi, upon arrival. The restaurant meals were excellent and the staff was first class!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place, totally worth the money. Staff are super nice, food options are great, the spa service are excellent.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Great stay. Wonderful location, very clean, great friendly helpful staff. A restful week in the sun with great food, service and location. We will be back !
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was peaceful, quite at a fantastic location. Hotel looks right out at the bay which is a spectacular view
Stayed 3 nights in May 2024
Verified

10/10 Excellent

AMY L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful time honoured Hotel. Faultless service and the best views on the island. I’d say a 5 star hotel.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and modern, the breakfast was outstanding and the staff were friendly and accomodating. Life music in the evening on the outdoor patio was a great bonus.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel stay

A great location with a very nice hotel and a service-oriented staff to attend to our needs. We really enjoyed Ill D'Or and we'll go back
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were outstanding- modern, stylish and very well equipped. Food excellent in main breakfast restaurant and La Terrassa. Lovely position at end of bay- quiet but accessible to main resort.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with history but very modern. Superb service and gorgeous views. The staff are very friendly and efficient. The food is varied and very good.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb 5* hotel plus high quality luxury apartments with immediate to all the hotel facilities & service
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking staff, wow. Breakfast, wow wow, Room, wow, wow, wow Fantastic holiday but we did get the best room in the hotel. Definitely a 3 wow holiday!
Stayed 4 nights in Apr 2025