"I could not charge my phone as no usb ports & didnt bring plug as most hotels have updated ,also i found a floor with what looked like asylum seekers living there,off limits to anyone ,when i asked staff all went very quiet,these young men were all walking arond brand new clothes and were away from rest of hotel"
"Great hotel; attentive staff, clean room, comfortable bed, parking, walking distance to Uni, shopping centre, Hoe & Barbican. This is now our go to hotel every time."
"They need to upgrade their fire alarm system. A known fault of the alarm going off when someone showers at 0630 on a Sunday is not welcomed. But what is more disturbing is that the alarm was cancelled within in seconds, on the basis they "knew" is was the shower. There was no way that someone physically checked two floors above reception that the cause of the alarm was a shower. Guests did not know whether to excavate or not. This needs to be addressed immediately."
New Continental Hotel, Sure Hotel Collection by Best Western
6/10 Okay
"I'm confused by the 10/10 reviews making New Continental Hotel out to be the Hilton. The staff were friendly and accomodating, however the room I had was small, the beds even smaller, the decor dated, the curtains from the 90s covered in cobwebs, the carpet in dire need of a clean, the TV antenna didn't work, the bathroom very basic and most surfaces in need of a coat of paint of replacing. The single pane windows kept out no noise, which due to the busy road outside was very noisy with the local boy racers and motorbikes at all hours. On the second night of my stay there was a 'footballers presentation' event downstairs, meaning lots of shouting and swearing outside the window until gone 11pm, which wasn't great for my 6 year old. The room was also like a sauna, owing to no A/C or ventilation, except the useless windows. Breakfast was ok, and I just about got into the last parking space on the Saturday night. There are better options around."
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