"The staff was very responsive and kind to a tourist with limited Spanish speaking ability. Everything was clean and the property, and the rooftop pool was a highlight. The location right on Plaza Mayor makes this the perfect destination spot for a first time tourist in Madrid. You are no more than a 15 minute walk to almost everything you want to see in Madrid."

"Terrific location and the new rooftop pool was stunning. A fun aesthetic with vibey DJ beats and colorful chairs and lounging cabanas without shades. Overall a cute place to stay."

"Céntrico y limpieza"

"Great comfortable hotel with great staff. Our room was very comfortable and clean although a little small. The highlight is that this hotel is on probably the coolest street in Madrid, walkable to everything. We had a great stay!"

"J'ai réservé une chambre solo avec terrasse. Peut-être pas une bonne idée compte tenu de la météo très chaude de juillet à Madrid, donc je n'ai pas pu en profiter, mais je n'y ai pas pensé avant. La chambre était très spacieuse et lumineuse. Très bien entretenue. Offre de 2 petites bouteilles d'eau bienvenues début juillet. Immense TV (Regret de ne pas trouver davantage de chaînes françaises). Un petit bémol concernant les produits à disposition, car c'est quand même une catégorie 4* : - dans...

"Great location, close to Gran Via and lots of restaurants. Room was good size, but facing the square, was a bit noisy. There are people in the Isabel Plaza all night and into the morning (pretty much always) and can be loud. No fault of the hotel, but something to keep in mind. The pool is nice but very small, and not family friendly."

"la ubicación es lo mejor. porque es bastante caro para lo que ofrece. pedí litera de abajo y que casualidad que no había ninguna disponible… ascensor lentísimo. ruidos de pisadas durante toda la noche. separados ducha, taza y lavabo dentro de la habitación. los primeros son enanos y no puedes casi moverte y el lavabo está en medio de la puerta de entrada y salida. es preferible tener un baño, pero con utilidad suficiente… eso sí, destaco la estética de la entrada, la amabilidad del personal y la...

"La ubicacion muy buena, el personal super atento, el desayuno muy muy rico, volveria a regresar"

"Location is perfect; easy to travel around. Near metro station and the town center which surrounded by interesting museum, church and amazing restaurant."

"Absolutely perfect stay from start to finish! Old school hospitality with new school amenities. The staff are phenomenal and attentive. Highly recommend staying here."

"Great place to stay in a perfect location!"

"Perfect stay 6 stars service and facilities. Staff was super helpful. Most impress"

"スーツケースを4日間預かってくれなかった。"

"Great location and a very quiet room. Perfect for our trip and would stay there again when visiting Madrid."

"Awesome"

"La ubicación es magnífica y el personal es muy agradable"

"Rooms were better than expected having read previous review for this place. Aircon was working perfectly and much needed with it being 35 degrees outside. Staff were polite and helpful. Hostel was in walking distance to so many attractions and nice restaurants nearby and the bakery next door did delicious coffee! Would definitely stay here again. Free lockers to leave your luggage in on departure day also helped as we had a 9pm flight!"

"Air-conditioning not very good"