Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon!Argia Arce.

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Argia Arce.

We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Argia Arce.

Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Argia Arce.

Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.Argia Arce.

We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future.-Argia Arce.

Una vez más le damos las gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.-Argia Arce.

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.-Argia Arce.

Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. -Argia Arce.

Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future.-Argia Arce.

Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.-Argia Arce.

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.-Sincerly.

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Sincerly,-Argia Arce

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Sincerly.-Argia Arce.

Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Sincerly.-Argia Arce.

We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future.Kidnly.-Argia Arce.

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Argia Arce.

We have taken note of your constructive comments and please be assured that we value all our guests feedbacks to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future.Sincerly.-Argia Arce.

Dear AndreaThank you for sharing your point of view regarding your recent visit to our establishment. In Hotel Thompson Playa del Carmen. We Care. Feedback like yours helps us improve both our property and our service. I want to assure you that your valuable comments will be addressed.Sincerely

Thank you for sharing your point of view regarding your recent visit to our establishment. I'm truly sorry that your experience was not satisfactory. Feedback like yours helps us improve both our property and our service. I want to assure you that your comments and the inconveniences you experienced will be addressed.Once again, I apologize for the inconvenience during your visit with us.Sincerely,

Thank you so much for sharing your review with us. We really appreciate it! I have shared your comments with the departments involved and we are working together to improve the points that you mentioned. We hope we can welcome you again in a near future so we can pamper you as you deserve! Kindly,Angelica Hernandez - Reservations

Dear Mr. Mario, Thank you for your valuable comments. We are taking into your comments to improve our service in all the different ways. We hope you can give us pleasure to welcome you back in the near future. Kind regards, Elizabeth Madrid - Thompson Playa del Carmen.

Dear Jordan, Thank you for sharing your valuable comments that help us in the continuous improvement of our service, we hope you visit us again to pamper you.

Dear KarenThank you so much for sharing your experience with us it helps us to improvement our service.

Dear Mr. Jonpaul First of all we would like to thank you for making our Thompson Playa del Carmen your preferred choice for your vacation at our hotel, it is always a pleasure to welcome back our most loyal guests year after year. Once again we thank you for choosing our hotel for your vacation and we hope to have the opportunity to serve you again.CordiallyThompson Playa del Carmen

Dear PeterWe appreciate your kind time to give us your valuable comments, we work every day to improve our service and attention.

Thank you for taking the time to share your comments about your recent stay. We are sorry we did not reach your expectations. We take very seriously what you mention, and this help us to improve every day.We hope to have the chance to welcome you on a future to show you all improvements and enjoy your vacations. Kind regards.Alejandra Núñez. Thompson Playa del Carmen

Dear JeffreyHotel Thompson Playa del Carmen appreciate your valuable feedback. Thank you for choosing us for your stay. We hope to see you soon again.

Dear Giovanni,In Thompson Playa del Carmen we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics.We hope to have the opportunity to welcome you in the futureKind regards

Dear Jeremy, Thank you for taking the time to share your experience with us,In Thompson Playa del Carmen we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics.We hope to have the opportunity to welcome you in the future.Kind regards

Dear Mr. Robert, Thank you for taking the time to share your experience with us.we are taking your comments into consideration to improve our service in every possible way. We hope to have the opportunity to welcome you in the futureKind regards Thompson Playa del Carmen.

Dear Mariaelena, Thank you for taking a moment to share your experience with us. We hope to have the opportunity to welcome you on a near future. Kind regards, Thompson Playa del Carmen.

Dear Karen,Greetings from Thompson Playa del Carmen,Thank you for sharing your comments and want to assure you are taking seriously as the help us to improve every day, all your comments has been informed to our different department managers and hope you can give us a second chance to change your mind and pamper you as your deserve.We remain at your entire disposal and please feel free to contact us for any further assistance.Sincerely,Thompson Playa del Carmen

Dear Charmaine,Thank you for taking the time to give us your comments which are taken for the continuous improvement of our services and facilities.Cordially, Angelica Hernandez

Dear Michael, Greetings from Thompson Playa del Carmen!Thank you so much for taking the time to rate your experience with us. We are sorry we did not reach your expectations and hope to have the opportunity to receive you in the future.Kind regardsThompson Playa del Carmen

Dear Zachary,Thank you for taking the time to let us know how your experience was at our hotel.Your comments help us improve day by day to be able to provide you with the best service and attention.We hope you can visit us again soon.Cordially, Angelica Hernandez - Reservations

Dear Patricia,Thank you for taking the time to let us know your valuable comments. We work every day to improve our services and facilities.Cordialmente,Angelica Hernandez

Estimada Patricia, Le agradecemos el tiempo que ha dedicado en compartir su opinión sobre su reciente estancia en nuestro Thompson Playa del CarmenEsperamos poder servirle de nuevo en el futuro.Cordialmente Alejandra Núñez Thompson Playa del Carmen

Dear Nikyia,Firstly, we would like to thank you for the lovely comment you shared after your recent visit to our Thompson hotel and we are delighted to read that we were able to meet your vacation expectations.At Thompson we place great value on our staff being guest-focused and welcoming at all times, being fully aware that their interactions with our guests have a huge impact on the overall vacation experience at our hotels, so we sincerely regret reading your comments about the service you received on the night. We are committed to adjusting any situation that takes us away from our goal of ensuring our guests feel welcome and cared for at all times.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Dear Jose, Thank you for taking a moment to share your experience with us. We hope to have the opportunity to welcome you on a near future. Kind regards, Pamela Garcia - Reservations - Thompson Playa del Carmen.

Dear Diana, Thank you for the wonderful description of the room we accommodated you in during your stay and your comments about the service you received! We hope to welcome you back very soon. Kind regards, Pamela Garcia - Reservations - Thompson Playa del Carmen.

Dear, Denis. Thank you for your comments. We do apologize for the technical problems you encountered; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced. We hope to have the opportunity to welcome you again and change this impression. Sincerely, Pamela Garcia – Reservations - Thompson Playa del Carmen.

Dear Mr. Wayne, thank you for your comments. We are taking into your comments to improve our service in all the different ways. We hope you can give us pleasure to welcome you back in the near future. Kind regards Thompson Playa del Carmen.

Dear Sadaf,Thank you for taking the time to share your experience. We are taking into your comments to improve our service in all the different ways. We hope you can give us pleasure to welcome you back in the near future. Kind regards Thompson Playa del Carmen.

Dear Donald, Thank you for taking the time to share your feedback with us. We hope to welcome you back very soon. Kind regards Thompson Playa del Carmen.

Dear Lucia, Thank you for taking the time to rate your experience with us. We hope to have the opportunity to welcome you on a near future. Kind regards Thompson Playa del Carmen.

Dear Jonathan , Greetings from Thompson Playa del Carmen, Thank you so much for taking the time to share your comments with us. We are really sorry about the air conditioning issue , we hope that has not shadow your experience with us and have the opportunity to welcome you on a near future.Kind regards