Serenity Hotel Boutique by Alsol

Property class: 4

Choose dates to view prices

Located close to Mamitas Beach and Playa del Carmen Main Beach, Serenity Hotel Boutique by Alsol provides a poolside bar, a rooftop terrace and a bar. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities such as a restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿1,259
฿1,629 total
includes taxes & fees
27 Oct - 28 Oct

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Suite

A modern bedroom with a large bed, a ceiling fan, and a wall-mounted mirror.

Deluxe Suite

9.0 out of 10
Wonderful
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Double Suite

A modern hotel room with two beds, a ceiling fan, a flat-screen TV, and a decorative wall piece.

One Bedroom Double Suite

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for One Bedroom Suite

A modern living room with a sofa, armchairs, a coffee table, and a dining table. There is a TV mounted on the wall and a large window with curtains.

One Bedroom Suite

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Corner Suite

A modern hotel room with a large bed, a ceiling fan, and a decorative wall piece.

One Bedroom Corner Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Grand Junior Suite

A modern living room with a sofa, a coffee table, and a dining area with chairs.

Grand Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

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About the area

Located in Gonzalo Guerrero, a neighbourhood in Playa del Carmen, Serenity Hotel Boutique by Alsol is in the entertainment district and near the beach. The area's natural beauty can be seen at Mamitas Beach and Playa del Carmen Main Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular local attractions. Quinta Avenida and Playa del Carmen Maritime Terminal are two other places to visit that come recommended. Visit our Playa del Carmen travel guide
Map
Avenida 10 con Avenida 40, Playa del Carmen, QROO, 77720

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    5 min walk - 0.5 km
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    6 min walk - 0.6 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    8 min walk - 0.7 km
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    10 min walk - 0.9 km
  • Mario Villanueva Madrid
    5 min walk - 0.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    48 min drive

Restaurants

  • Mariskinky
    2 min walk
  • Las Hijas de la Tostada
    3 min walk
  • San Lucho Mezcaleria
    3 min walk
  • Ah Cacao Chocolate Café
    3 min walk
  • Colectivo Mexicano Cervecero
    2 min walk

About this property

Serenity Hotel Boutique by Alsol

  • Upscale hotel near Mamitas Beach
  • Located close to Playa del Carmen Main Beach and Quinta Avenida, Serenity Hotel Boutique by Alsol provides a poolside bar, a rooftop terrace and a bar. In addition to a restaurant, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
  • You'll also enjoy perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Airport drop-off service (surcharge), multilingual staff and tour/ticket information
    • A lift, luggage storage and concierge services
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All guest rooms at Serenity Hotel Boutique by Alsol feature thoughtful touches, such as premium bedding and pillow menus, as well as amenities, such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • 50-inch LCD TVs with digital channels
    • Wardrobes/cupboards, griddles and ceiling fans

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Frequently asked questions

Does Serenity Hotel Boutique by Alsol have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at Serenity Hotel Boutique by Alsol?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Serenity Hotel Boutique by Alsol on 27 Oct 2026 start from ฿1,259, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serenity Hotel Boutique by Alsol pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Serenity Hotel Boutique by Alsol?

Self-parking is free at this property.

What time is check-in at Serenity Hotel Boutique by Alsol?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Serenity Hotel Boutique by Alsol?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Serenity Hotel Boutique by Alsol provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 50 per person applies.

Where is Serenity Hotel Boutique by Alsol located?

Located in Gonzalo Guerrero, this hotel is within a 10-minute walk of Mamitas Beach, Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serenity Hotel Boutique by Alsol Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 390 out of 597 reviews
Rating 8 - Good. 128 out of 597 reviews
Rating 6 - Okay. 41 out of 597 reviews
Rating 4 - Poor. 15 out of 597 reviews
Rating 2 - Terrible. 23 out of 597 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in PDC. The staff was very kind, the location is convenient and the rooms very decent.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location! It is very clean with a comfortable bed, large living room, balcony, and kitchen. The staff is very knowledgeable and friendly. Parking is tight in the underground parking area but fortunately the elevator is very close and the staff is there to help 24 hours a day. Wonderful stay!
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recepcionist gave us lots of good places where to go eat and we loved them all. The amenities in the room we stayed at could get replacements. Roof top could get some maintain to make it look nicer.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, amazing and very welcoming. We had an awful experience with another hotel nearby and Serenity welcomed us and provided reassurance when needed! Highly recommend!!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience. Very clean, peaceful, and the location was ideal for those who enjoy walking and exploring the city. Close to shopping, food, bars, and the beach. We will stay here again in the near future.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Amazing stay. Stay was friendly & informative with great recommendations. Location is quiet & perfect. Would stay again. Only complaint was the shower head was oxidized besides that everything was great. Comfy beds, beautiful room & kitchen
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite place to stay in PDC. The location is perfect for our favourite places to dine (calle 38). 5th ave is close but you are away from evening noise. We love how peaceful and clean the hotel is as well as the large rooms.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to our honeymoon with my wife. The hotel is good and it has a great location if you want to be near the fifth avenue but not so near. The observation
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped for one night, very close to beach and town, loved it!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, good breakfast and walking distance to the beach 🏖️
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, clean and in a great location. Staff were friendly and helpful. The hot water was a tiny bit iffy and there was a lot of constructuon noise. But we lo
Stayed 8 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The room we had was very basic. A bed, a desk, two night stands, tv, luggage stand, armour with a safe. The bath room was clean with a couple towels and basic toiletries. The a/c worked well and the bed was comfortable. The staff was helpful. They only provide housekeeping every other day.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was very centrally located to everything that we needed.
Stayed 15 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, very close to Quinta Avenida, shopping restaurants
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Liked: Staff & service, amenities
The service at the hotel restaurant was lovely.
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was wonderful, we slept well, the bed was extremely comfortable, our towels were changed every day, we were satisfied)
Stayed 7 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night but were happy with the place. It was clean, safe neighborhood, easy walk to shops & restaurants, & good value for the money.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, beautiful and 4 minutes walking distance to 5th Avenue. Great service, delicious breakfast and very nice roof top with pool.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Clean room. Nice staff. Cleaning service was great. Don’t expect life up in the bar on the rooftop.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
excelent plac, very confortable and with a lot of space.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was super clean and comfortable. I will absolutely be back!
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to be close to everything. Walking distance and safe.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable to relax for a week.
Stayed 6 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay at the Serenity hotel, the room was very clean and quiet, very spacious and comfortable, the food in the restaurant, delicious breakfasts and the staff were very friendly, Antonio is very helpful and courteous, Lupita the receptionist is very friendly. excellent prices, I highly recommend this Hotel.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and very nice and clean room. Indoor Parking available for free.
Stayed 2 nights in Jul 2024