El Dorado Casitas Royale, All & More Inclusive - Adults Only

Choose dates to view prices

Luxury
VIP Access
5.0 star property
8.4

Very good

Luxury all-inclusive hotel near Playa Paraiso Golf Course

Located close to Nicklaus Design Golf Course and Paradise Beach, El Dorado Casitas Royale, All & More Inclusive - Adults Only provides a free breakfast buffet, a nightclub and 2 beach bars. Treat yourself to a body scrub, thalassotherapy or a massage at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy the health club, as well as activities such as volleyball. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with 3 poolside bars and a terrace.

The current price is ฿12,954
฿15,790 total
includes taxes & fees
25 Oct - 26 Oct

Popular amenities

  • On private beach
  • Breakfast included
  • Parking included

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

View all photos for CASITA SUITE - MORE INCLUSIVE

A living room with a sofa, a table, and a chair. There is a large window with curtains, a framed picture on the wall, and a view of a beach.

CASITA SUITE - MORE INCLUSIVE

8.4 out of 10
Very good
(7 reviews)
  • Beach view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for BEACHFRONT CASITA SUITE

A modern bedroom with a large bed, a built-in bathtub, and a balcony with a view of greenery.

BEACHFRONT CASITA SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for SWIM UP CASITA SUITE

A modern bedroom with a large bed, a built-in bathtub, and a balcony with a view of greenery.

SWIM UP CASITA SUITE

8.0 out of 10
Very good
(4 reviews)
  • Beach view
  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for PRIVATE POOL CASITA SUITE

A bedroom with a large bed, a ceiling fan, a TV, a balcony with a table and chairs, and a view of palm trees.

PRIVATE POOL CASITA SUITE

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 78 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

A hotel room with a large bed, a ceiling fan, a television, and a desk with a chair.

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 78 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for ROYAL RETREAT DELUXE PRIVATE POOL SUITE

A bedroom with a large bed, a ceiling fan, a TV, a balcony with a table and chairs, and a view of palm trees.

ROYAL RETREAT DELUXE PRIVATE POOL SUITE

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for ROYAL RETREAT DELUXE SWIM UP SUITE

A hotel room with a large bed, a ceiling fan, a television, and a desk with a chair.

ROYAL RETREAT DELUXE SWIM UP SUITE

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

You may also like

Ad
A modern hotel room with a large window, a sofa, a coffee table, and a TV.

Alila Mayakoba by Hyatt

Playa del Carmen
  • On private beach
  • Pool
  • Hot tub
  • Spa
9.2 out of 10, Wonderful, 7 reviews
The price is ฿11,619
฿15,917 total
includes taxes & fees
30 Sept - 1 Oct
Alila Mayakoba by Hyatt
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Playa del Carmen, El Dorado Casitas Royale, All & More Inclusive - Adults Only is on a private beach. Sanctuary of Hope and Time Capsule and Puerto Morelos Town Square are notable landmarks, and the area's natural beauty can be seen at Paradise Beach and Dr. Alfredo Barrera Marin Botanical Garden. Playa Paraiso Golf Course and Nicklaus Design Golf Course are two other places to visit that come recommended. Discover the area's water adventures with nearby boat tours, or enjoy the great outdoors with ecotours. Visit our Playa del Carmen travel guide
Map
Playa del Carmen, QROO

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    31 min drive

Restaurants

  • El Mar Y Tierra
    8 min drive
  • La Hacienda
    9 min drive
  • El Cocotal
    3 min walk
  • Kiosko Beach Bar
    11 min drive
  • Le marché
    8 min drive

About this property

El Dorado Casitas Royale, All & More Inclusive - Adults Only

  • Luxury all-inclusive hotel near Playa Paraiso Golf Course
  • Located close to Nicklaus Design Golf Course and Paradise Beach, El Dorado Casitas Royale, All & More Inclusive - Adults Only provides a free breakfast buffet, a nightclub and 2 beach bars. Treat yourself to a body scrub, thalassotherapy or a massage at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy the health club, as well as activities such as volleyball. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with 3 poolside bars and a terrace.
  • Other perks at this hotel include:
    • 14 outdoor pools
    • Free self-parking and valet parking
    • A round-trip airport shuttle (surcharge), 3 outdoor pickleball courts and smoke-free property
    • A 24-hour front desk, a dock and games
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 203 rooms offer comforts, such as private indoor hot tubs and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
  • Other conveniences in all rooms include:
    • Hairdryers and shampoo
    • 30-inch Smart TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

All-inclusive details

  • This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All meals, snacks and beverages included

Activities and facilities/equipment

  • All non-motorised water sports are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • 14 outdoor pools
  • 3 outdoor pickleball courts
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Music library
  • Nightclub
  • Volleyball

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Dock
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • No lift
  • Tile flooring in public areas

More

  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Frequently asked questions

Does El Dorado Casitas Royale, All & More Inclusive - Adults Only have a pool?

Yes, this property has 14 outdoor pools.

How much does it cost to stay at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

As of 27 Sep 2026, prices found for a 1-night stay for 2 adults at El Dorado Casitas Royale, All & More Inclusive - Adults Only on 25 Oct 2026 start from ฿12,954, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Dorado Casitas Royale, All & More Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

Self-parking and valet parking are free at this property.

What time is check-in at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

Checkout is at noon. Late checkout is available for a fee.

Does El Dorado Casitas Royale, All & More Inclusive - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle, return fee applies.

Are there all-inclusive benefits at El Dorado Casitas Royale, All & More Inclusive - Adults Only?

Yes, the property is all-inclusive. All food and drinks are included.

Where is El Dorado Casitas Royale, All & More Inclusive - Adults Only located?

This Playa del Carmen hotel is on the beach, 3 mi (4.8 km) from Playa Paraiso Golf Course, and within 6 mi (10 km) of Nicklaus Design Golf Course and Paradise Beach. Dr. Alfredo Barrera Marin Botanical Garden and Sanctuary of Hope and Time Capsule are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

El Dorado Casitas Royale, All & More Inclusive - Adults Only Reviews

8.4

Very good

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 110 out of 189 reviews
Rating 8 - Good. 43 out of 189 reviews
Rating 6 - Okay. 11 out of 189 reviews
Rating 4 - Poor. 11 out of 189 reviews
Rating 2 - Terrible. 14 out of 189 reviews

Reviews

Verified review

4/10 Poor

Disliked: Staff & service, amenities
This was our second trip to El Dorado Casitas. The first time was 20 years ago and we stayed in the hotel section. This property is extremely large and you have to wait on the few golf carts going by to get anywhere. THERE IS NO BEACH. They have installed giant metal pylons in the shape of a snake long the entire resort line. Communication was horrible. They just told you what you wanted to hear and it was always different. The restaurants were really hidden and when asked they would just point off in the distance. The rooms were also extremely dark and had ants. On our last day we entered what used to be the Martini bar in the lobby and took one bottle of warm water off the ledge. The concierge lady bolted from her chair, ran over and literally yanked it out of our hands. I had a cold bottle that I had gotten from the bar area and she tried to take mine too. This is not a good look when they are constantly asking you to become a member. With that service I think not. I will not be returning. The only good part was when we locked ourselves out of our safe the locksmith person came within 20 minutes.
Stayed 5 nights in Sep 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
The communication is not good. So many different answers to questions. Golf cart rides to restaurants is very unreliable. Casita pools should have food service. Bar service only. Can’t order any food. Won’t go back. They’re big on trying to get owners but need to pay attention to what’s going on.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the setup of the casitas and service
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and helpful.
Stayed 12 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is amazing! Lots of sun and fun in the pool with many amazing restaurants! Will definitely go back again.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was very low occupancy- spa was closed but we were able to use the one at the casitas resort next door… staff went ABOVE AND BEYOND to take care of our every need and ensure we had the best vacation!!!
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is our very first time visiting Mexico and checking out the El Dorado Casitas Royale Resort. It did Not disappoint. With the More Inclusive in the package, It is very satisfying that makes us want to come back for more.
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Very beautiful. Very big. Got lost a lot trying to find restaurants and they dont have a map. Couldn’t swim due to sargassum on the beach.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Staff was very helpful and everyone was so friendly!! We will visit again!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely was impressed…went for Easter and now going back for Thanksgiving with the whole family
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was terrible because I never went. They wouldn't accept a date change within 30 minutes of making the reservation with expedia. They blamed each other & pocketed the money. Good riddance to both of them.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, the staff are soo kind and helpful. The pools are clean and nice!! I would soo come back. There so many things to do so I would do longer than 4 days!!!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd time to this resort. The service, staff, food, and grounds are amazing. This is an older resort. However, it is very well maintained with mature landscaping. We will be back.
Stayed 9 nights in Jul 2026
Verified review

2/10 Terrible

I called ahead of time to cancel because of work. They didn’t respond for a week and when they did, it was well past the last minute changes. Didn’t get to transfer credits, no refund and no reschedule. 2nd time it’s happened through Expedia. No help. I would def book through a more reputable entity that understands life’s turns. Money for nothing..with nothing in return.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not that great.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing please
Stayed 5 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is more for a older crowd like 50 and up so if you’re looking for a turn up type resort this isn’t for you
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience! I would say that rooms need an update. The was water leak in the bathroom, our phone shower wouldn’t stay in its place, and there were tiny ants crawling around the bathroom sink. With all that said, room wad clean and we had a comfortable bed. I liked the private pool in our area.
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This resort has changed ownership since my prior two visits and unfortunately was not what I expected. They are into the hard sell for memberships which I had not experienced when Karisma owned the property. An hour turned into two and they acted like commission only car salesmen. Even at checkout they tried to sell us a discount return visit. We tolerated the sales pitch in order to receive credits toward spa. The staff was amazing. Special thanks to Erika who cleaned our rooms and Manuel who was the bartender at our pool. Two examples of the incredible staff. The resort was showing wear and tear. I could see daylight through my door where slats met the frame. The closet doors had mismatched handles and did not close. Door jams needed paint and thatched roofs were worn. The legs in the pool lounge chairs were loose. The food was good and we enjoyed our meals. Room service was prompt. Upon our return home I have received an email and phone calls telling me I owe them money because we received too much of a credit on our spa treatments. The credit was for sitting through the sales pitch and clearly said $1500. $500 per person. They are saying it was $500 total. Unfortunately I did not take a photo of the document but I am not paying anymore for “their” error. My suggestion for anyone going to El Dorado is document everything and take pictures of everything they give you. I will probably not return unless ownership changes again.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first all inclusive resort in Cancun area that I have felt pretty strongly that I wanted to return! We stayed in a beachfront Casita suite and it was fantastic. Gorgeous grounds. Amazing spa! And probably the two biggest game-changers are that this resort obviously hires very thoughtfully, and they hire incredible, high-quality staff. All service was superb. And the food was up a notch - thoughtful, more complex flavors and lots of authentic food. The only negative that I can think of is that the toilet inside the casita was not 100% private. It had doors that closed, but they were extremely thin and then there was no ceiling over the rest of the bathroom. Otherwise, really enjoyed the stay!
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to this property before, in 2021. The food was better on the previous stay. We were a little disappointed in the view from our casita… it was supposed to be ocean and it was turned towards the pool. The spa was as great as I remember. The staff was always friendly and our pool bartender was the Bomb! The last 2 days of our stay they started construction on the casita next to us very early, waking us up.
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay but a bit disappointing on service. Had higher expectations The thi restaurant was Excellent in food and Exceptional in service.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools here are amazing. The entire atmosphere is just wonderful. The restaurants are top notch!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, food was great! Room was awesome. Any needs we had they were happy to accommodate!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!” Loved the room and the food was amazing! Jovany at the pool bar was wonderful!!! Amelia’s food as los was so good
Stayed 1 night in Apr 2026