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Casa del Árbol Condo

3.0 star property
Comfortable aparthotel near Quinta Avenida

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Casa del Árbol Condo

Terrace/patio
Interior
Deluxe Penthouse, 1 Bedroom, Executive Level | Minibar, in-room safe, desk, free WiFi
Exclusive Penthouse, 1 King Bed | Living room | Flat-screen TV
Exclusive Penthouse, 1 King Bed | Private kitchen | Full-sized fridge, cookware/dishes/utensils

Explore the area

Map
Calle 21 Sur con Diagonal 85 Sur, Mz. 275 Lotes 24 y 25, Playa del Carmen, QROO, 77712
  • Popular LocationQuinta Avenida3 min drive
  • Popular LocationPlaya del Carmen Maritime Terminal5 min drive
  • Popular LocationPlaya del Carmen Main Beach13 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive
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Room options

View all photos for Junior Apartment, 2 Bedrooms, Kitchenette

Minibar, in-room safe, desk, free WiFi

Junior Apartment, 2 Bedrooms, Kitchenette

9.3/10 Wonderful

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
2 bedrooms
  • 65 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed, 2 Single Bunk Beds and 1 Single Sofa Bed

View all photos for Deluxe Penthouse, 1 Bedroom, Executive Level

View from room

Deluxe Penthouse, 1 Bedroom, Executive Level

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Sofa bed
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Exclusive Penthouse, 1 King Bed

Exclusive Penthouse, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Exclusive Penthouse, 1 King Bed

10/10 Exceptional

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
  • 62 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Multiple Beds, Kitchenette

Minibar, in-room safe, desk, free WiFi

Superior Apartment, Multiple Beds, Kitchenette

9.3/10 Wonderful

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Standard Apartment, 1 King Bed with Sofa bed, Kitchenette

Standard Apartment, 1 King Bed with Sofa bed, Kitchenette | Minibar, in-room safe, desk, free WiFi

Standard Apartment, 1 King Bed with Sofa bed, Kitchenette

9.2/10 Wonderful

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Playa del Carmen

Casa del Árbol Condo is located in Ejidal, a neighbourhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular local attractions. Quinta Avenida and Playa del Carmen Maritime Terminal are two other places to visit that come recommended.
Visit our Playa del Carmen travel guideOpens in a new window
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 3 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Xcaret Eco Theme Park - 11 min drive
  • Mamitas Beach - 12 min drive
  • Playa del Carmen Main Beach - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • Rolandi's - 3 min drive
  • Amor a Mar - 11 min walk
  • El Gran Taco - 11 min walk
  • Anafre Cocina a la Leña y Vino - 2 min walk
  • McDonald's - 11 min walk

About this property

Entire place

Casa del Árbol Condo

Comfortable aparthotel near Quinta Avenida
This aparthotel features an outdoor pool, concierge services and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a garden are on-site. Each apartment provides a kitchen with a fridge, plus free WiFi, free wired Internet and a flat-screen TV with cable channels. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include a balcony and a minibar. Housekeeping is available once per stay.
Casa del Árbol Condo offers 30 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, separate dining areas and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, French, Italian, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free off-site parking within 49 ft
  • Street parking available
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Children stay free (see details)

Kitchen

  • Fridge (full size)
  • Cookware/dishes/utensils

Dining

  • Daily local cuisine breakfast available for a fee: USD 8 for adults and USD 6 for children
  • Minibar

Bedrooms

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Shower only
  • Towels provided

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)

Things to do

  • Bicycle rentals on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 rooms
  • 5 floors
  • 1 building
  • Built in 2018

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's +529999981534 mobile app before check-in

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately USD 8 for adults and from USD 6 for children
  • Airport shuttle fee: USD 110.00 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Casa Árbol Condo Playa del Carmen
Casa Árbol Condo
Casa Del Arbol Del Carmen
Casa del Árbol Condo Aparthotel
Casa del Árbol Condo Playa del Carmen
Casa del Árbol Condo Aparthotel Playa del Carmen

Frequently asked questions

Does Casa del Árbol Condo have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Casa del Árbol Condo?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Casa del Árbol Condo on 22 Jun 2024 start from ฿1,192.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa del Árbol Condo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa del Árbol Condo?

There is free parking nearby.

What time is check-in at Casa del Árbol Condo?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM.

What time is check-out at Casa del Árbol Condo?

Checkout is at noon.

Does Casa del Árbol Condo provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 110.00 per vehicle applies.

Where is Casa del Árbol Condo located?

Located in Ejidal, this aparthotel is within 2 mi (3 km) of Quinta Avenida, Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach. Mamitas Beach and Xplor Theme Park are also within 6 mi (10 km).

Casa del Árbol Condo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 156 out of 303 reviews" "
Rating 8 - Good. 77 out of 303 reviews" "
Rating 6 - Okay. 26 out of 303 reviews" "
Rating 4 - Poor. 17 out of 303 reviews" "
Rating 2 - Terrible. 27 out of 303 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Amber

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very inconvenient location it is not possible to walk from the hotel you would need to take a taxi. The pool advertised is so small and dirty you definitely cannot swim in it you could maybe stand in it or just put your feet in but it’s in such an awkward spot there was never anyone using it. There was no breakfast available and no rooftop terrace as promised. The safe didn’t work, the TV didn’t turn on and was so tiny and when we would come back at the end of the day we would find our room an absolute sauna as the fan and AC were shut off by the staff. Would definitely not recommend staying here we ended up moving to a different hotel. It was our honeymoon and we were so disappointed. We tried reaching out to Expedia but we’re not able to receive any compensation. Do not book
Stayed 7 nights in Apr 2024

10/10 Excellent

Adrianna

Travelled with family
Liked: Cleanliness, property conditions & facilities
I appreciate that at the hotel was calm, it's about 20 - 30 minutes from downtown, so without any city noises. The service was nice and helpful if you needed some information.
Stayed 12 nights in Feb 2024

8/10 Good

Suzanne

Liked: Cleanliness, property conditions & facilities
Met our needs. Basic room with kitchenette. Clean, quiet, reasonable price.
Stayed 9 nights in Feb 2024

10/10 Excellent

Mauricio

Stayed 2 nights in Jan 2024

10/10 Excellent

SALVADOR UBALDO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
super happy, I just love the place.
Stayed 8 nights in Dec 2023

6/10 Okay

Paul, Toronto

Liked: Property conditions & facilities
Great spot if you want to be away from the downtown area. Trying to get a taxi is very challenging and costly.
Stayed 3 nights in Nov 2023

10/10 Excellent

srujana

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Robert R

Disliked: Cleanliness, amenities, property conditions & facilities
Filthy. Dripping AC in room. Unacceptable!
Stayed 7 nights in Nov 2023

2/10 Terrible

Silvino

Travelled with family, Business traveller
Terrible experience, our flight was delayed and we landed 11pm and we arrived at the building and no one was available and no one answered the phone when we tried calling to say we would arrive after 10pm. I hope they do the right thing and refund my money back.
Stayed 1 night in Aug 2023

6/10 Okay

Andrea

Stayed 3 nights in Jul 2023