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Beach House Hotel

2.5 star property
Hotel with a 24-hour front desk, steps from Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Beach House Hotel

Exterior
Basic Room | Iron/ironing board, free WiFi, bed sheets
Exterior detail
Terrace/patio
Reception
The Beach House Hotel captures Playa del Carmen's relaxed essence. Guests enjoy in-room WiFi and secure luggage storage. Visitors consistently praise the staff for their attentive service, enhancing the laid-back atmosphere.

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room Standard

Iron/ironing board, free WiFi, bed sheets

Room Standard

  • 20 sq m
  • Sleeps 3

View all photos for Room Premium

Iron/ironing board, free WiFi, bed sheets

Room Premium

  • 20 sq m
  • Sleeps 4

View all photos for Basic Room

Basic Room | Iron/ironing board, free WiFi, bed sheets

Basic Room

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Cable channels
In-room massage
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Room

Superior Room | Iron/ironing board, free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Minibar
Cable channels
In-room massage
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Single Bed

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About the area

Map
Avenida 1ra entre calle 12 y 14, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 14 min walk - 1.3 km
  • Playacar Beach - 14 min walk - 1.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬3 min walk
  • ‪Mandala - ‬1 min walk
  • ‪Calle 12 - ‬1 min walk
  • ‪La Caprichoza - ‬2 min walk
  • ‪Dirty Martini Lounge - ‬1 min walk

About this property

Beach House Hotel

Hotel near Playa del Carmen Main Beach
Located close to Quinta Avenida and Playa del Carmen Maritime Terminal, Beach House Hotel has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Smoke-free property, a 24-hour front desk and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Beach House Hotel boast comforts, such as air conditioning, as well as
Other conveniences in all rooms include:
  • Bathrooms with showers
  • 42-inch TVs with cable channels
  • Ceiling fans and daily housekeeping

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8.0 out of 10, Very good, 316 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Koox Playa Hotel Playa del Carmen
Koox Playa Hotel
Koox Playa Playa del Carmen
Koox Playa
Beach House Hotel Hotel
Beach House Hotel Playa del Carmen
Beach House Hotel Hotel Playa del Carmen

Frequently asked questions

Is Beach House Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beach House Hotel?

Beach House Hotel doesn't offer parking.

What time is check-in at Beach House Hotel?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Beach House Hotel?

Checkout is at noon.

Where is Beach House Hotel located?

Located in Downtown Playa del Carmen, this hotel is steps away from Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

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Beach House Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 193 out of 475 reviews
Rating 8 - Good. 126 out of 475 reviews
Rating 6 - Okay. 81 out of 475 reviews
Rating 4 - Poor. 37 out of 475 reviews
Rating 2 - Terrible. 38 out of 475 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Jean Jacques

Liked: Staff & service
Disliked: Amenities
The hotel is nice and good value for money. It’s incredibly noisy, impossible to sleep until 3 am as there are 2 very loud clubs in the corner of the street.
Stayed 3 nights in Oct 2025

10/10 Excellent

Charly

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes lugar
Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff,great room, everything was fine.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jerzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek
Stayed 1 night in Feb 2025

10/10 Excellent

Lilian

Liked: Amenities
Everything was very good except the night clubs around music noises but the place the receptionist very friendly and nice and very good price for the room, we want to come back 👍👍👏❤️
Stayed 5 nights in Jan 2025

8/10 Good

Bernard

Liked: Staff & service
Not expensive, quite convenient, and friendly staffs
Stayed 7 nights in Feb 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great all around little hotel, inexpensive, but styling in a charming way, with helpful friendly staff. I have stayed in 20 hotels at least in Playa and this is my choice as number one.
Stayed 2 nights in Jan 2024

8/10 Good

Ivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the centre of Playa del Carmen

Standard hotel with a good price / quality
Stayed 4 nights in Feb 2023

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is well located, people complain about the noise of the bars but its not that bad. The room was always clean, walking distance of everything.
Stayed 4 nights in Mar 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found this place after our other hotel overbooked. Jorge the owner could see we were tired after a long day of travel, and set us up in a back room with balcony. Staying anywhere around 5th Ave. can get noisy at night, but it was quite quiet, and we slept just fine. We appreciated his care and concern. Rest of staff all friendly as well. Clean room, good WiFi, hot showers, a block from the beach. Great value for the price. No complaints. Thanks again Jorge.
Stayed 2 nights in Feb 2025

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the property is nice and clean. The staff is friendly and helping however the clubs next to the hotel makes it difficult to appreciate fully the stay.
Stayed 5 nights in Mar 2023

8/10 Good

Dejana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in this hotel in January. We really like it there, especially great coffee in Alamo Cafe. It is few minutes fron the beach and its right in the city. Greetings to the everybody but especially to Jorge and Claudia. Hasta luego Dejana and Eric
Stayed 11 nights in Jan 2024

2/10 Terrible

George

Disliked: Room comfort

Not a place for sleep

This property is next to the loudest venue in Playa del Carmen The bass was incessant The music played until 3. Impossible to sleep until then. The property should have had the decency to let potential customers know on their website. Paid for two nights, stayed one.
Stayed 2 nights in Dec 2024

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was wonderful. The staff was very helpful and pleasant. The cafe was perfect for breakfast and the service was good as well. The only thing that bothered me a little was the noise outside that is heard late at night. I wonder if maybe restaurant owners is this area would agree to lowering the volume of music in the bars, restaurants, etc.
Stayed 5 nights in Apr 2023

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'm sure I'll be back

The price is right and the customer service was great and the staff are really friendly too. There is a cute little coffe shop on the property which made a great outoor office for the day. There is also a convenience store right next door which is great for stocking up on water and sandwiches.
Stayed 2 nights in Nov 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in Playa for this price. I’ve stayed at 4 other hotels at similar prices in Playa and each had some major issue, e.g. poor security, no hot water, bad air conditioning, etc… But not here, everything just works as you’d expect it to. Special shout outs to Jorge at the front desk and Manches the cat. They are so wonderful and always looking out for the hotel guests and their safety. It can get a bit loud at night, but I personally didn’t have an issue and you’ll experience noise at any hotel located close to 5th Ave. I will be staying here again!
Stayed 7 nights in Feb 2024

2/10 Terrible

Russom

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in the loudest night clubs area. The music so loud even if you use ear plugs can not prevent the noise. The room is very dirty, the mattress has some yellow spots due to urine or something else. the sink was leaking, and the air conditioner was dripping water on the bed. I was supposed to stay for seven days, since i could not sleep because of the noise and water dripping on the bed, i asked for refund and leave the building. The representative of the hotel refused to refund me. Since i care about my health, I left the building and stayed at a different and much better hotel. In that hotel, even if they offer me free to stay, i would never stay. If possible i would like to grade it negative 100 . I call it the worst hotel/
Stayed 7 nights in Dec 2024

8/10 Good

David Edson

Liked: Cleanliness, staff & service, property conditions & facilities
tiendas cercanas y playa cercana
Stayed 10 nights in Sep 2025

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La relación costo beneficio muy buena, cerca de playa y la quinta avenida
Stayed 1 night in Aug 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ecelent service nice hotel very clean and comfort only because clubs Their but when u tire u sleep
Stayed 2 nights in Jul 2025

10/10 Excellent

David Edson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO BIEN INCLUYENDO EL PRECIO
Stayed 5 nights in Jun 2025

10/10 Excellent

Antonio De Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3cera vez que vengo con la familia y todo excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Charly

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Jun 2025

10/10 Excellent

Charly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in May 2025

10/10 Excellent

Desiree sarai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy céntrico, cerca de la 5ta avenida y la playa.
Stayed 1 night in Mar 2025