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"Yhe room was good. It is a non-smoking property but people were allowed to smoke right outside their room which defeats the purpose. There were lots of cigarette products outside of the room I stayed."

"Nice place, very comfy beds."

"easy check in good breakfaest"

"Everything was very good and the breakfast was delicious"

"X"

"Construction was horrible"

"Amazing experience."

"Excellent location"

"Easy acess and spacious room"

"The room was clean and the bed was comfortable. Sufficient parking. Breakfast was sufficient. Hot eggs and sausage. Make your own waffle. Yogurt and juices,"

"It’s an older model inside. The interior could use some updating. The doors to the rooms are not tight fitting it shows alot of light coming in from the hallway. Kids running up and down the hallway in the evening. Not quite"

"I have traveled extensively around the world, and in my experience, Sheraton and Marriott hotels abroad—especially in Asia and Africa—offer exceptional quality, service, and amenities. Unfortunately, their hotels in the United States often do not come close to the same standard. The breakfast at Sheraton Springfield was especially disappointing. There were almost no suitable choices for guests who are gluten-free and dairy-free. The options included processed sausages, regular scrambled eggs...

"Great hotel to stay. The rooms were clean, quite and free of the smell cigeraret and marijuana smoke. The beds were comfortable and had no bugs, ha ha. The breakfast was good. They have what typical 3 1/2 to 4 star hotel have. The coffee was very good. They have two self serve coffee machines with the bean hopper. Variety of creamers. They had 3 people cleaning, stocking the food consistently. They don't speak english to well. Parking is only a block away. The casino is 2 blocks away."

"Pleasant staff and rooms were clean."

"What a lovely gem in Springfield MA! The room was clean, beautifully decorated, comfortable bed and plenty of room. Breakfast was wonderful ! If anything I would say it is under priced."