Thank you for the Excellent review, Ms Olivia. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. From All Staff of Elizabeth Hotel.

Dear Guests, we thank you for letting us know how to improve our service. The distance to the town centre is provided to us by the Google Map. I am sorry that you find difficulty in coming to our hotel but it is in Expedia and Google Map and Waze. I spoke to the supervisor and she said that she went excused herself to use the toilet. Cancellation Policy is in place but since you are already there in the premise despite of our willingness to give our full-service, but you opted to leave and threaten us to give us a negative feedback. Nobody likes negative feedbacks and we will learn from this. My sincere apology for your experience.