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Under Canvas Great Smoky Mountains

3.0 star property
Mountain retreat offers genuine hospitality in every corner, creating a serene atmosphere where travelers can relax and connect with the natural surroundings

Choose dates to view prices

Under Canvas Great Smoky Mountains offers breathtaking mountain views and thoughtful comforts. Enjoy the manager's reception, relax on the terrace, or explore the garden. Dine at Embers restaurant or the snack bar/deli for convenient options throughout the day.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Restaurant
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is ฿4,876
฿6,048 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: this property's tents do not have electrical sockets. Limited USB outlets and portable batteries may be available. Contact the property in advance to make requests.

Renovations and closures

The property is closed between 01 December and 31 March.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted in tents.

We should mention

This property does not have any lifts

Frequently asked questions

Is Under Canvas Great Smoky Mountains pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 35.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Under Canvas Great Smoky Mountains?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Under Canvas Great Smoky Mountains on 31 May 2026 start from ฿4,876, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Under Canvas Great Smoky Mountains?

Self-parking is free at this property.

What time is check-in at Under Canvas Great Smoky Mountains?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Under Canvas Great Smoky Mountains?

Checkout is at 10:00 AM.

Where is Under Canvas Great Smoky Mountains located?

Situated in the mountains, this lodge is 1.8 mi (2.9 km) from Smoky Mountain Ziplines and within 6 miles (10 km) of LeConte Center at Pigeon Forge and Island at Pigeon Forge. Dolly Parton's Stampede Dinner Attraction and Patriot Park are also within 6 miles (10 km).

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 132 out of 169 reviews
Rating 8 - Good. 22 out of 169 reviews
Rating 6 - Okay. 4 out of 169 reviews
Rating 4 - Poor. 6 out of 169 reviews
Rating 2 - Terrible. 5 out of 169 reviews

Reviews

Verified

10/10 Excellent

Kristen

Liked: Cleanliness, property conditions & facilities
Friendly and helpful staff, neat experience, yummy food
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
The perfect WiFi-free getaway! Great location. Well appointed tents and super friendly staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
The whole staff made the trip extremely special. They were very helpful and professional
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place ! Staff is very friendly and knowledgeable.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and the beds were amazing!!!!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my most memorable stays ever! This was a girls trip and all of us loved it, even those that arent "outdoorsy"! The staff was more than accommodating even to the point of starting a fire for us ahead of time so our tent would be warm when we came back from an excursion. The staff are available in the lobby for 24 hours. The tents do not have outlets but there are usb ports to charge your phones. There was no service in our tent but i did receive some service in the "lobby" tent. Another great thing the staff does is they have an area of maps and brochures and the staff are there to answer questions and offer suggestions on excursions: places to go, hikes to take, things to see and places to eat. BUT do not skip a meal at the small quick order "restaurant" in the welcome tent. I recomend trying at least one brealfast and one dinner. The food was way above any camp meal i habe ever had...it was amazing! The avocado toast on sourdough with microgreens and smoked salmon....out of this world!! The bathrooms were super clean. There are towels available, and even small heaters in each of the bathrooms. There is a hairdryer in the towel closet if you need one. The bathrooms are private individual bathrooms with a toilet and shower whch makes it nice to have a private, clean area to get ready in. The tents have a fireplace for those cool nights and it heats those tents up wonderfully. The staff restock your firewood and starters each day. Wish i could fit more!
The lobby has games and books and plenty of places to relax. There is also beautiful outdoor seating for smores and gathering including some nightly singings.
The avocado toast with microgreens and smoked salmon (there are several choices for protein)
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service
The team was great . Food was fantastic
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Under Canvas is an amazing company. I LOVED the tents! the love is terrific, lots of healthy dinner options. The staff really cares! I'm excited to check out their Acadia location in a couple of months. Shout out to Keegan and Alena the managers! You guys are great!
Stayed 5 nights in May 2025
Verified

8/10 Good

THUY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very helpful and very nice.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Maeve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a GREAT time at Under Canvas in TN. The staff is amazing and the environment so comfortable and inclusive. We loved our accommodations and fun on-camp activities, and more importantly met really lovely families with whom we connected and will stay in touch.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property! 10 out of 10 recommend. The STAFF!!!! They are all AMAZING!!!!! From the front desk to the kitchen to maintenance and everyone in between.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Elana

Liked: Amenities, property conditions & facilities
We had a great time! Staff was amazing and we loved everything about our experience. One negative complaint we have is that there was mold in our tent
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Nancy H

Liked: Cleanliness, staff & service, property conditions & facilities
The experience reminded me of summer camp. It was pleasant to be in a beautiful and relaxing place. It was refreshing to play and enjoy without technology.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Mary-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids had a blast meeting and playing with the other families. It rained a bit, but the tents stayed dry and staff worked hard to dry the outside areas and restart the outdoor fires when weather permitted.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A True Gem

Big fan of Under Canvas! It was a little hot but still managed to sleep comfortably. Love the views and relaxation at Under Canvas.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

It was a great place for kids. Was very impressed with the games and fun they had planned for them. The tent was awesome. Love having a fire all night. It was a fun experience.
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Larry

Liked: Cleanliness, staff & service
Disliked: Amenities
Thought I'd try something different. The concept is unique, but the actual tent is a little spartan for my taste. I don't care about living out of the suitcase with no place to hang cloths up. No cell phone signal or internet but they at least tell you that. Pretty costly for what is offered. Just not my cup of tea but others may enjoy the lifestyle and being so remote. The staff was terrific, and the public shower area was clean and pleasant. The kitchen and dining looked nice but I didn't dine there. I hadn't been to Gatlinburg area for many years, and it is a real tourist trap now. I won't be back.
Stayed 3 nights in Sep 2024
Verified

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing stay.

This place calls itself a small luxury hotel. No luxury here. We had a suite - the amenities/furniture on the website are not what you get. No daily housekeeping. Apparently, it's available at the guests' requests, but no-one informed us of that. Room seemed dirty and we even wondered if the sheets were fresh at arrival. The staff is clueless in terms of service. No internet so you have to ask for advice, but most have no knowledge of local area. Restaurant is basic. No eco-water bottles. The drive is 30 mins to the national park and not much to do at the property. It could be wonderful with a caring, knowledgeable staff, internet at least in the common area so that one can plan activities outside of the camp, having a yoga instructor or hiking guide on site, better restaurant offerings. At a minimum, each room should have a map of the national park and a handbook of what is available to do in the Smoky Mountains since there is no internet available. I could go on. Very disappointing.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Lorrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time “Glamping” for my husband and third time for me. He loved it! The grounds were very well maintained. The tents were unique. The bed mattress was very comfortable!!
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

christian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unacceptable and disrespectful. The staff crossed privacy boundaries in a very unethical and unprofessional way, making the entire experience uncomfortable. I am truly embarrassed.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great “glamping” experience!!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

SOO HAENG

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Heidi

Liked: Amenities
Excellent property!!!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Valeriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to disconnect from technology and connect with nature
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff!
Stayed 1 night in Aug 2022