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First, the microwave did not work! The room was adequate but not perfectly clean . And I forgot a new pair of black skechers tennis shoes, call them the next day several times because I keep talking to a different person every time and each one keep saying they will check and call me back and never did! Not a very honest establishment! i will never stay there again! I gave 2 starts for the location!
Everything was great for the low price!!! Clean, friendly staff. Only downfall, u can hear street traffic. But, didn't deter me from already booking again for June.
laurie
Stayed 2 nights in Apr 2024
10/10 Excellent
Nicole
Travelled with partner
13 Apr 2024
The hotel is dated but perfect! It has everything we need at a very reasonable price! It’s became one of our favorite places to visit when we come to pigeon forge!
A motel was just off the highway, but it was a need of fixing.
And what's the need of upgrading?
It's OK for a night. The price is definitely reflect that. So so if you're not gonna stay a long t**, does it's purpose?
Room was nice and quiet. A little more cleaning detail is needed. A grape had been left on the floor behind the luggage rack from a previous guest. It would also help to have more water pressure in the shower. It is very low.
Older motel, rooms were clean and comfy. Staff was nice price was good. Parking was an issue you weren’t back property early, however lot was well lit. Over all for the price we would definitely stay again.
Thenroombwas clean but a very old hotel. Toilet didnt flush, but the manager fixed it for us without hesitation. Most of the recepticles did not work, and the lights between the beds were inoperable. It was a busy time, and for the amount I spent for the room, I expected muuuuch better accomodations. Too expensive for too little
The motel was nice for the price we paid. The gentleman was very nice at check in and check out. The bed was very comfortable and bedding was clean. The carpet was worn but that is ok. The bathroom was clean. The shower was nice and hot. All in all it was a nice choice. The orange juice and coffee were a surprise but very good to start a morning. We were refreshed and ready to travel today.
Street traffic is loud along with paper thin ceiling. Called and complained on people above us but noises continued until after midnight. Phone in room was disconnected, no plug in wall. Draft under door..had to use towel to block it. Staff very friendly. Breakfast was prepackaged honeybun and juice.
It was a nice hotel to stay in. Not bad at all. And it’s close enough to Gatlinburg and many other attractions. It’s worth the stay!
Chabeli
Stayed 1 night in Nov 2023
6/10 Okay
roger
Travelled with group
15 Nov 2023
Disliked: Cleanliness, room comfort
roger
Stayed 2 nights in Nov 2023
6/10 Okay
Sara
15 Nov 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Customer service and cleanliness at this hotel were excellent. Unfortunately, hotel management had clearly neglected longer-term maintenance and safety standards. Our smoke alarm was completely dead upon arrival. Half of the total number of lightbulbs in our room did not work. Anywhere else, the price of this hotel compared to what we received would be laughable. As it was, we appreciated the safe and clean place to crash, but believe much greater attention should be paid to customers' safety and well-being during their stay.