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"Extremely clean inside and out. The room smelled fresh and clean and there was a sound machine playing relaxing jungle birds. The grounds were immaculately landscaped. The breakfast was fantastic."

"Ripken Baseball fields are next door, so if you're looking for a romantic getaway, call first and ask if there are any events going on at that complex. The hotel was amazing, but absolutely packed with pre-teen/teen kids who made the adult vibe of the rooftop bar & restaurant feel more like a Frankies' Fun Park. Having said that, we will definitely consider this hotel at the top of our list if we do this excursion again. Rooms were nice and clean (not carpeted-loved that). Ample space and...

"Clean room. Friendly staff. Excellent pool and gathering places. Family friendly."

"Loved the location"

"Did not use the pool but area looked nice; clean room; staff was very nice and personable; everything was great! My husband and I always stay at this hotel when vacationing there. We really enjoy the balcony where we love to sit and watch the ducks, geese and their families, the evening crane, and the groundhogs! Also, we enjoy listening to the river and the scene surrounding it. I’m sure the fireplace is wonderful to watch but it’s always been warm when there! Oh, and the rate was great! "

"Room was not cleaned throughout stay. changing of towels was very poor. Electric switches were not working and lighting was bordering on dangerous. Had to turn fridge off because of noise. Food often cold and not topped up regularly. Floor was often a mess where children were allowed to "help themselves" Non service animals were allowed in the eating area"

"Passing through with my grandson. Same time as last year and he insisted on staying there again! He loves everything about you hotel. And it's a perfect location!"

"Everything was very nice.,"

"The hotel was so nice, clean, convenient, and had great amenities, with choices of views, multiple bars/eateries, coffee shop, rooftop pool overlooking the Island and water show. The rooms had everything we needed and even an in-room jacuzzi tub. We were able to access the hotel from various places in the island(very helpful when super hot or in sudden rain showers. The valet service was quick and very convenient."

"My family has stayed at the Creekstone a few times and it is always very clean. We had a great stay."

"Great spot if you are traveling with children!! Everything was excellent! There is so much for the whole family to enjoy!"

"This is our go-to hotel when traveling to Pigeon Forge with our 3 grandchildren, ages 15, 14, 9. The facility is well maintained, totally family friendly and accommodates all age groups. Our check in was easy, Sandra was extremely welcoming, very friendly. The gentleman who brought up our roll away was friendly and even offered to set it up if needed. I failed to get his name but each and every time we're there, he is always friendly and cheerful. Breakfast was plentiful, many options...

"Great all around experience. Research things to do and then get there and do them."

"Nice staff and rooms. Elevator was a plus. "

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"Our room seemed to be very clean.....until my husband took off his shoes and walked across the room a few times. Later I noticed his socks were quite dirty. He put them on clean that morning and we knew it had to be the floor in the room. Also, the breakfast was not very good. The eggs were cold. The area to fix waffles was always full of kids making waffles. The people in the office were not very attentive at all. It was not awful, but we will not stay there again."

"The room was clean housekeeping did a great job . To charge $15 dollars per person for a breakfast that was totally disgusting ate sort of one morning and that was enough. To say the toiletries available are Dove products lol..it might say Dove on the bottles but that's not what's inside not that dove is a flex . Very tiny indoor pool that the pics online make it look different I could go on forever. I've stayed in Vegas, NY, fl, etc and never got charged $15 a day to park. It's pigeon forge TN...

"I stopped there for charging station and it was not working. Frustrating"

"Beautiful hotel with the most exquisite Christmas decorations. We enjoyed going to each floor to see the different displays. The pool was wonderful. The beds were very comfortable."

"Black fox will always be my favorite in pigeon forge, just a wonderful place"