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"The building is quite new , spacious, comfort rooms very adequate & clean. Quiet neighborhood & staff service is excellent. Parking needs room for improvement. Overall 4 stars!..."

"1. Location is Excellent. 2. Staff are very helpful and nice 3. Breakfast is not so good and not well planned. Quality of food is not good except the bread & the salad bar. Coffee beans (Benguet) has perhaps been brewed several times, as it taste like colored water. Strawberry jam is full of solidified sugar. Suggest to Improve on the breakfast menu!!!"

"The breakfast is good and the room is clean but the bathroom is dirty with molds and the tub is slippery. The staff are very helpful and friendly, if only they could clean thoroughly the bathroom."

"Pleasant staff. Adequate breakfast."

"Excellent staff and cleanliness. Tasty and huge portioned breakfast. Just need better water temperature control in the shower as water gets either too hot or too cold without changing the shower knob position."

"Best of the best service highly recommended"

"Clean room, staff are friendly."

"Laundry service was a little pricey but other than that everything was great. In room service for dinner with plates like Mahi-Mahi and Chicken Pesto Pasta were incredible. Breakfast from Opulence Cafe which had an American Breakfast. With 3 types of meat, eggs, toast. In room massage therapist available 24/7. Quiet, elegant, great location. Hotel staff is friendly. Rainfall shower head. Bathrobes, in room safe, in room iron, WiFi, and most importantly. KING SIZED BEDS!"

"Helpful and friendly staff."

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"I made a reservation for a room here. But circumstances resulted in a stay elsewhere. The hotel refused to refund my reservation advance. Very poor customer service. I tried canceling within two hours of booking the reservation. But the hotel still refused to refund. Horrible experience!"

"Great place to stay. Great hospitality. Wonderful views. Close to one of many Baguio attractions. Love the units, but it would be been great if there was a microwave or even a small stove and fridge. The on-site restaurant was wonderful. Staff at the restaurant were great in both services and hospitality. Overall excellent place to stay. Will most likely return to stay at this property when staying in Baguio in the future."

"Great place. The location is relatively quiet and not as busy as other parts of the city but still within walking distance of excitement and the Jeepney hubs."

"Family friendly. I’ll definitely come back again."

"Breakfast was good."

"This is a very old building and didn’t have elevator. Staff was very helpful and friendly and we upgraded to newer building across street with no problems. WiFi is only in lobby"