Search Hotels Near Phyllis Wheatley Association & Jane Hunter Museum, Cleveland

"The location was perfect to the Rocket Arena and downtown restaurants. The check-in clerk was not personable at all. Lobby, hallways and elevator were like saunas. Went to room and the door was ajar. Room was still being cleaned. Walk into cleaning supplies but no cleaning person. She was across the hall so she came back over to finish (very apologetic). Wiped down bathroom quickly. She left and we went in the room to find the room full of hairs in the bathroom, stains on the walls, etc. Took a shower with the hand towel on the bottom of the shower because it wasn’t clean enough. The next morning went to get breakfast that I paid extra for and there was one worker that I saw, a group of people at the host stand, and the place was packed. I knew I was getting anything quickly so I left because we had to get going within the next 1/2 hour. I was not happy with the amount I paid for one night and the way it turned out. "

"The hotel is outdated for the price of the stay "

"Beautiful adaptive reuse that preserves the original architecture of the building. Valet parking is always easy and friendly. Breakfast and evening kickback are always well stocked and well staffed. They make fresh pancakes on a griddle at breakfast and the eggs were real and not rehydrated! The staff is always walking around offering to get you anything and clear off any used dishes. Awesome location in downtown. "

"Hotel and staff were great"

"Well unfortunately are first room, stains looking like possible blood. That was on the 4th floor Then moved to the 11th floor room was much better, definitely cleaner."

"Walking distance to Playhouse Square! All the shows and restaurants! Also a Heinens grocery around the corner. Cocktail hour by the fire in the lobby was fun! Great way to kick off the evening! "

"Centrally located very nice"

"Spacious room, central to downtown activities, easy in/out parking "

"Arrived late due to flight delays. Nothing in the area and the resturant and bar close at 10. Suite was spacious but dated and worn furnishings but bed was nice "