Toilet seat broken. Water yellowish, room badly sewerage smell. Complaint only given next day as fully occupied. TV set not in room, have to call reception, they shock why not there. Otherwise during checkout, I might have to pay for this missing set..
Quite run down, furniture dusty.
Bouquets to Siri the receptionist who was exceptional. GREAT BUBBLY PERSONALITY not only to me but other guests as well. Always called me by name when she saw me .😊
Room just as in pics. Great size and spotless clean and staff all very friendly and helpful. Close to all the major shopping, bars and clubs but not so close that you're kept awake by the noise at night. Big thanks to all the staff for the wonderful stay
personale molto cortese,
10 minuti a piedi dalla centralissima bangla road, quel tanto che basta che serve per poter dormire tranquilli la notte lontano da rumori molesti, unico neo la strada da attraversare , state attenti perché non si fermano neanche sulle strisce
Had a great holiday and will be staying at the expat again next time. The girls that work the bar always serve you with a smile and great service 10 out of 10 in my book
I had very disappointing experience there. This is quite clear because of two reasons.
1. I arrived Hotel for check-in and there was no staff or any memo on reception. I had waited more than 10min and started looking for staff myself. Obviously there was no staff in entire building so I went hotel next to and asked help and they let me check-in. How come I haven't got any pre-information about this???
2. There was no hair dryer in my room so next day I ask for it at reception. They asked me back why there is no hair dryer. How I know because there is no!!! One staff let me to go back my room and wait. Then I had to wait 20 min for nothing. I went back to reception and they said they do not have one so they cannot help me. They could say that from the begining instead of wasting my time.
I am Hotels.com gold member and I've been to many hotels and this is my first time writing bad review because it was really horrible experience for me.