Special thanks to the general manager and all the staff at the Melia di Phu ly who did everything to make our stay pleasant. We were looking for a quiet place not far from Hanoi to relax, and so it was.
Hotel only 2 weeks new! Very nice and luxurious facilities and rooms. Very comfortable sleeping environment. We had a wonderful and lovely experience! Spa service was excellent and very relaxing!
Wonderful Stay – Highly Recommended!
I stayed at this hotel and had an excellent experience from start to finish. The staff were incredibly friendly, welcoming, and always willing to help with anything I needed. The room was clean, spacious, and well-equipped with all the essentials, including a very comfortable bed.
I would definitely stay here again and recommend it to anyone looking for comfort, convenience, and great hospitality.
Quite a dust in room, especially in bedroom around the tv and tv wooden doors on top not touched for long time and drawers in edges too, not a big thing, staff awesome, the receptionist, other staff with very limited English so then end up at the restaurant while on my way to swimming pool, the breakfast is very lovely concept, set up, almost all food great except the pancakes and very strange ham, not edible for European, the danish pastry and croissants were super buttery though 👍👍but in general very nice property, ah and when you try to call hotel, you are transferred to Spanish customer service with no Vietnamese knowledge, so took phone from my gf and used English instead.
L'hôtel est très bien (même si les murs de la piscine aurait besoin d'être repeint). Le personnel est compétent. Le seul bémol est peut être la ville située à une trentaine de km des sites touristiques de la région.