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"Excellent breakfast options especially my sister is pescatarian. She enjoyed it very much. I can’t say enough, everyone is amazing. First hotel I experienced that daily cleaning is mandatory but with guests’ allowed time."

"Great hotel and great experience!"

"Staff is very helpful and they will assist perfectly."

"Quiet, great atmosphere- good location - gem to stay at"

"Enjoyed our stay at the Makati Shangri-La Manila. I would definitely return to this hotel very soon!"

"Staff and amenities are absolutely fabulous. Hands down. The food is fantastic. It’s very rare a hotel will have great customer service and great food but the grand Hyatt has everything down to perfection. Will be staying here from now on. We had the 2 bedroom suite and I didn’t want to leave the room. The bed and pillows are so comfortable. "

"Breakfast (eggs, sausages, rice etc cold; Chia shots not readily available. We love the following: omelette came upon request; property super clean; staff are excellent; respectful and ready to help. Room is more than adequate; always cleaned well; staff very cordial all around; shopping great at SM. Will come back again."

"We love the Shang’s residences, perfect location, and everyone is personable & professional. We’d like to mention a personal shoutout to Lenard, he serviced our apartment everyday. He was exceptional and he paid attention to details. Like when my husband was using a piece of paper for his mouse, and Lenard offered him a mouse pad."

"Staff were excellent, but the room space is not good for a couple, the toilet had to be unblock a couple of times as the water pressure is low and the location a bit concerning."