Find hotels in Pepperell, MA from ฿2,857

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"I checked in to a room and within an hour, another guest walked into my room with card access. When I addressed this with staff, they blamed the previous guest for not turning in their key when they requested a room change. I was told their policy was the guest would leave their key in the room when they leave which I find to not be appropriate since they more placed responsibility on the previous guest. There are several opportunities in which the key can be deactivated including when I actually check into the room. I felt blaming the other guest of this mistake and placing responsibility on the previous guest was unprofessional with a lack of care regarding guest safety and I strongly recommend a change in protocol."

"Everything was great and the staff were very accommodating"

"Breakfast was good and the room was clean. The pool was a bit smaller than expected and it only open in the evening. But they do have lifeguard there."

"This is a budget hotel and fits the bill for a one or 2 night stay. No frills. Good bar and grill right next to the property. It is clean and safe for a short stay"

"It’s average"

"This is a great little gem of a hotel in Salem, nothing fancy, but is exceptionally clean, with friendly staff, quiet surroundings, and access to lots of amenities. I stay here periodically when I am in town for work, and I always feel really happy that I did."

"Very good! My family and I had lots of fun together here."

"The on site restaurant and bar was very good. Breakfast is only served on the weekends. Perhaps light continental and/or coffee in the lobby would be good to have and be included as complimentary."