โรงแรมใกล้มหาวิทยาลัยเปลิตาฮาราปันแห่งซูราบายา, สุราบายา

"Expedia didn't help at all in the cancellation process / instead to acting in the moment decided to act 3 days after !!!!! worst service ever !!!!!"

"The room was below being awful or below being dirty I don’t recommend anyone to go there, I was not able to stay in it"

"毛布が汚れていた。2日目ベットメイキングがなかった。"

"After long flight we wasn’t able to check in right away. We have to wait for third party to give us the key . It was hassle there instructions from third party that received last minute. We not able to communicate. All my texted no answer. No internet when online said provided for internet.We stayed one night only from two nights reserved. It was very disappointing. "

"Sebetulnya oke, tp sayangnya kamar yg diberikan ke sy temboknya basah2 dan ngelupas. Sehingga kamarnya jadi bau lembab gitu, kamar mandinya juga. Padahal sebelum booking sy lihat contoh kamarnya di hotel langsung dan bagus serta tidak bau lembab. "