Search Hotels in Pelican Bay, Fort Worth

"Good breakfast buffet, but cold. Room not real clean, too cold and difficult to adjust temperature. In need of repairs. The handles kept falling off the bathroom door and shower. I wouldn't recomend this place."

"Upon approaching hotel i wondered how it was rated so high. However, the staff was super nice, room was clean and large, with all of the amenities needed to make for an easy stay, bed was comfortable, location was perfect (right off of I30). We actually extended an extra day and Gita, at the front desk, worked it out so we could keep our same room for the extra night."

"staff were friendly"

"Check-in was easy and a breeze. However, the issues started once we made it to our room. We booked a King room through Hotels.com but when entering into our room I noticed it was a double room. I immediately went back downstairs and inquired (and showed my booking confirmation of a King) to the rep at the front, Liza/Liz?, and she advised that she saw that a change was made on the backend and my room was auto-changed by someone on Hotels.com end. When I expressed that I certainly didn't make the change and asked her if we could move to a King room, she advised that they were completely booked and had no other rooms available. I understood and went back upstairs and just accepted the fact that my husband and I would be sleeping on separate beds for the night... until... After trying to flush the toilet one time, it began to nearly overflow so we called the front desk asking for someone to come look at it. Not even 3 minutes after the call, they were magically able to just move us RIGHT NEXT DOOR into a King room."

"After beating on my door at midnight wanting yo see my ID cane back at 1:00am requesting i come downstairs cause they werent showing my reservation, it made my stay horrible, i was told i would be reimbursed one night for the inconvenience lol that remains to be seen, i will never stay at another hampton hotel ever"

"Front desk staff is practically null. Also left my room without housekeeping one day. Told them, didn’t even care about it. Also didn’t care about trying to do a late check out. Little perks that a 5 star hotel shouldnt pass unnoticed. Otherwise, the hotel is beautiful, clean and in a great place. "

"The staff was warm and welcoming. I could adjust the room temperature myself and the bed and linens, shower were very good. I only stayed for an overnight visit after returning from Europe (time shifting) and meet family and attend a local event so I did not have an opportunity to try the restaurant or use other of the facility. Would recommend as a very good value. "

"Hotel hotel for a family stay"

"One of the nicest hotels I’ve been to in a while, and I love high end hotels!"