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"Overall, the hotel has an excellent location and is a great halfway stop on the way to Destin. The staff was friendly, and the front desk lady was polite and tried to help. Unfortunately, our experience with the room cleanliness was disappointing. When we first used the restroom, we found the toilet seat dirty. We called the front desk, but since it was late at night, we were told there was no housekeeping available until the morning and no other rooms were available. Eventually, we were moved...

"Room was clean ,public areas could use a little work . The pool was in good shape ,the grands enjoyed it."

"Clean"

"The pictures online are not how the place looks in person. Rooms are very dated and worn. The outside was overgrown and trashy."

"The service was really good !! All people who worked there were gentle ."

"The room were clean. but didn't have a"

"Rooms smelled bad"

"I have not been this disappointed in a hotel room in quite some time. Dirty room (at least the one I was given) Baseboards falling off, Mold along the floor and around the ac unit. Generally, a hotel will have hot coffee 24 hours a day, not this one. Regretting my decision to pay a little more when I could have been similarly disappointed at the motel 6. 3/10 would not recommend."

"I choose this hotel every time I stay in Jackson for business!"

"Our first room that I checked in was not clean, linen covers were still dirty, room was hot. When mentioned to the front desk, he was really helpful and was able to change our room."

"Wasn’t what I expected the lamp had bugs in it and the bed was super small."

"The staff was friendly. The room was fairly clean."

"Terrible place to stay at. No WiFi at a hotel in 2026 is backward thinking. TV didn’t work, remote control was broken, same sink/tap for coffee and brushing teeth. Would not recommend this place to anyone. Pool is closed"

"Great weekly rates and very clean. Staff is great."

"We arrived and there was no receptionist. So I grabbed the lobby phone and called and she finally came out. I said oh that was me calling because no one was here. And instead of a friendly greeting or an “I’m sorry” I basically got a “yeah?” We proceeded to the elevators and one opened half way and was beeping constantly. We weren’t sure if it was working or if we could take the luggage carrier on it. So we asked her and she came and rode on it and said it’s fine. It still seemed sketchy. She...