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"I got there right at check in and my room wasn’t ready. The person in front of me checking in was offered a bag of 4 bottles of water but it wasn’t offered to me even do I waited almost 25 minutes for my room to be ready. Shower head was broken."

"Location was great, but very “dated” and needs upgrading"

"No bathroom sink, it was actually in room. Beds very uncomfortable and noisy. Pets charge was 50 a night, too much. Step into room was a drop, no signage."

"Nice"

"Great location, clean rooms, helpful friendly staff"

"Staff were very accommodating, air-conditioning was great as was parking."

"Our first and not our last visit. Beautiful, clean and impeccably maintained property close to beaches and restaurants. The only minor negative comment was the unreliability of their so called shuttle to the 4-5 stops noted . We never saw it during our 2 night stay after trying once to use it. Everything else was wonderful."

"hotel was great for our needs staff was excellent and very kind"

"The room was very clean and comfortable. The staff were nice and very helpful. The breakfast was not only free, but very good. It had lots of options and was easy to get to. Everything was amazing, they had a riddle, when me and my family went the riddle was “ what kind of bird has bad manners?” The answer was mocking bird. The area it was in was very nice, there is a grocery store right across the street. It had chipotle, Starbucks, Jersey mikes, and even had a five below for my girls. There is...

"Perfect beach motel !!!! Clean rooms, no Smells , comfy beds and clean sheets -just steps away from the beach !! Morning coffee and ice available in the office . Fridge with small Freezer in room .. Already planning a return trip !!!"

"Excellent staff. Love the information and guidance the van drivers provided. Thank you"

"Property is very conveniently located, within 10 minutes of Newport and close to highways. Breakfast and especially the coffee was great, although the same every day. Fresh ground coffee and lemon water available all day is a nice perk. Definitely not fancy but comfortable."

"Room was spotless and wonderful. River view was amazing. Staff was great. Woukd definitely recommend if you are looking for peace and quiet. Restaurant across the street is delicious"

"Easy to get to, room was great"

"We enjoyed a restful stay at the Francis Malbone house this past weekend! It was great to be in the heart of Newport, close to so many restaurants and shops. But once we entered, the peace and quiet we experienced was lovely and we forgot we were so close to everything else. Breakfast was amazing and having some delicious snacks at afternoon tea was also a nice treat. The staff was very friendly and accommodating. I highly recommend this spot and hope to visit again another time!"