495/61 Jomtien Sai 2 Road Soi Boonkancha, Pattaya, Chonburi
Reviews
7.0
Good
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Rating 10 - Excellent. 17 out of 69 reviews" "
10 - Excellent
17
Rating 8 - Good. 24 out of 69 reviews" "
8 - Good
24
Rating 6 - Okay. 12 out of 69 reviews" "
6 - Okay
12
Rating 4 - Poor. 9 out of 69 reviews" "
4 - Poor
9
Rating 2 - Terrible. 7 out of 69 reviews" "
2 - Terrible
7
7.0/10
Cleanliness
6.6/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
Reviews
8/10 Good
Verified traveller
20 Oct 2019
Liked: Cleanliness, staff & service, room comfort
Great place to stay
Not so clean in some area but overall is good. There might be some dusts as me and my friends got allergies.
clern tidy. spacious.reasonable price. close to main road.
Verified traveller
Stayed 6 nights in Jun 2019
6/10 Okay
thapthim
15 Jun 2019
Liked: Room comfort
thapthim
Stayed 1 night in Jun 2019
2/10 Terrible
Nimisha
Travelled with family
18 May 2019
Disliked: Staff & service
Worst experience ever. The property manager can't understand English at all and was so arrogant when we reached the property. They also took extra service charge & cleaning charges which are usually not taken anywhere else as they are included in the charges paid to book the property and they don't hand the property keys if you don't pay these charges. In fact after paying for all these charges & room tariff the wifi was not working for the whole day. Also no nearby market area around the property which makes it a bit deserted and won't recommend this property if you are coming for 2-3 days in Pattaya as everything is far & no service provider. The property's water park is good but overall not worth the money you pay.
Didn't have the room we reserved & paid in advance for & offered a check out after first day of 10 with refund for 9 days unused . We checked into a hotel elsewhere . Followed up by notifying Expedia & the Atlantis lied & said no refund was ever offered. Not true.
The agent who hold the keys is difficult to get hold of. She speak little English. I.had a bad experience with her last time. She confused me to paid extra for cleaning. And tell me to go find some where else. Got to be very carefully that they try very hard not to refund your deposits..apart from that . The whole site is cozy . My condo is clean.pool water is muddy.needs to change water.location is ok. Some nice restaurant just cross the road
1) It is confusing to have separate one off service charge and cleaning charge. These should be included in the online payment through hotel.com altogether. Even with this additional chg. The price is still good but the unexpected additional create embarrassment. I don't people read every single words on the adv.
2) Staff are polite and helpful. .
2) The gym is great but drinking water dispenser, which is almost expected by everyone is not there.
The service of the atlantis condo is very bad , disappointing and unfriendly , we should prepare for the bedsheet ourselves because it was untidy , we had to pay additional charge which was not informed before {1794 baht for 2 rooms) The woman served us was very unfriendly, impolite
Whilst this condo appears reasonably priced, do take into consideration that there will be a 10% service charge added plus 800 Baht or more (depending upon your length of stay) for cleaning.
Pack extra towels as they do not provide any for the swimming pool and this is a condo and not a hotel service.
The security of the premises was very good but there are no safety deposit boxes in the room.
Arrived at hotel at almost 2.00pm on day booked. No one could tell me where to check in and who had keys.
Spoke to very rude and unhelpful indian guy behind a desk who offered no help and was rather annoying.
By luck i bumped into a Thai women who had Key and let me into room and took money for the week?. Took picture of my passport and left. I thought i was charged by my credit card when i booked?
Excellent overall..... Including Price. Only things that need improvement is two inclusions on the website that were not accurate..... They are.... On the hotels.com site it states one housekeeping per stay, I stayed for 5 days so required housekeeping on the 3rd day to find out that housekeeping was only done on checkout and if I wanted it done then I had to pay. Stated free WiFi which there were problems connecting to then it was cut off after the first day but apart from that it is a very clean place to stay and the cheap price is a bonus.
Lee
6/10 Okay
Verified traveller
Travelled with family and small children
25 May 2019
Disliked: Property conditions & facilities
Check in system is terrible. Swimming pool landscape is gerat but the water in the pool is green and dirty .
The room look is nice , very big. The owner is very nice and politely.but not very clean, too many bugs are there. The shower water pressure not enough. Swimming pool is not cleared. The map link by Expedia is wrong. Can’t find by taxi and it’s too long away to Pattaya, need 20mins and 300bunts by taxi very in convenient
La dame elle nous accueillir très gentille et rapide et efficace merci appartement et très bien . J'ai passer un week-end avec ma famille avec le plaisir. Merci à vous
Ok rum. Litet men det funkar för 2 vuxna och två små barn. Dock smutsig soffa och brännhål i lakanen i sängen. Polen ok för barn. Vi fick bara en nyckel med bricka för att ta sig in och ut i byggnaden. Vi frågade efter en till nyckel, men hon hörde aldrig av sig....Stället verkar att falla sönder sakta men säkert.
Over charge for cleaning room(800฿ per room which is not included in room rate in expedia), and charge 10% for service.
One key man for contacting during the long stay, just bring you a key card but no service at all. This place is not a hotel but condominium.
I'm not happy for that.
Je n'ai pas adhérer à ce principe d'appt sans accueil, je suis arrivée sur place vers 19h. Il a fallu attendre dehors que la dame vienne me donner les clés donc je reste sur les hôtels classiques désormais