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My hotel accommodation was fantastic! The staff (reception) were all accommodating, courteous, and displayed professional work ethics. The food was fantastic as they offered variety and good options for breakfast!!!
Liberty
Stayed 5 nights in May 2024
6/10 Okay
james
Business traveller
9 May 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The area is run down
The hotel is clean and breakfast was excellent
Great hotel needs some upgrades
We were 4 mature Welsh Rugby supporters staying for 3 nights in Parma for the rugby match. We checked in late, at 9.00pm, the reception person was very helpful in sorting the check-in and telling us where the best places for meals in the city centre. Nothing was a bother the whole stay. The room was spotless and very clean and spacious. The continental breakfast was very good with everything you need. You can have unlimited amount of drinks and food. Will definitely stay here again.
The AC was turned off for the season too early and the room was hot and we were bothered by the noise and mosquitoes from the open window we were forced to leave open.
Dear Rosanne, Thank you for your feedback!See you soon in Parma,Best regards
6/10 Okay
Elaine
Travelled with family
29 Sep 2023
Untrained staff in restaurant!
The hotel was ok -however the restaurant was NOTHING to complement about!
Staff appeared to be inexperienced not trained properly- wait was too long for ordering cocktails and getting them after our meal was served!
Elaine
Stayed 3 nights in Sep 2023
Response from The Management on 30 Sep 2023
Dear Elaine,First of all we would like to thank you for your feedback. We apologize for what occurred during your last stay, We would like to assure you that your comments are taken in very high considerations, and we regret to learn our failure in meeting your expectations with our restaurant service.Please accept our apologies for the inconvenient occurred and we sincerely hope you will give us another opportunity to show you our high standards of service.Best regards,
We found this an excellent hotel, large comfortable rooms, friendly and helpful staff. It isn’t too far from central Parma or the University. Would stay again
Joe
Stayed 2 nights in Jul 2023
Response from The Management on 25 Jul 2023
Dear Joe,You feedback is amazing! Thank you for your words, we are really more than happy to know you loved Starhotels Du Parc and our team. see you soon in Starhotels,Best regards,
Gentilissima Alice,La ringraziamo per il tempo dedicato a condividere con noi la Sua recente esperienza allo Starhotels Du Parc.La aspettiamo presto a Parma,Cordialmente,
10/10 Excellent
Ross
Business traveller
18 Jun 2023
Liked: Cleanliness
Excellent
Ross
Stayed 1 night in Jun 2023
Response from The Management on 19 Jun 2023
Dear Ross, Thank you for this amazing score!See you soon in Starhotels,Best regards
This is one of the old fashioned hotels which are well preserved until today. The furniture, decoration, floor are very nice and makes you feel like you are in the 60's.
The room is clean, the beds are comfortable, the breakfast is excellent.
When you park, there is no sign saying that you have to pay for the parking. When we checked out they told us that we have to pay 15 Euro for 1 night parking and we refused because no one told us about that charge in advance so they were honest and did not charge us.
This hotel is highly recommended.
Avi
Stayed 1 night in May 2023
Response from The Management on 24 May 2023
Dear Avi,It has been a pleasure to welcome you at Starhotels Du Parc.Thank you for all your positive comments. We are pleased to know that you enjoyed your stay in Parma. Hoping to welcome you again to our hotel we send you ourBest regards,
Excellent hotel. Very friendly, helpful and accommodating staff. Dinner was outstanding. Room was spacious and clean. Good location.
Verified traveller
Stayed 2 nights in Jan 2023
Response from The Management on 4 Feb 2023
Dear,It has been a pleasure to welcome you at Starhotels Du Parc.Thank you for all your positive comments. We are pleased to know that you enjoyed your stay in Parma. Hoping to welcome you again to our hotel we send you ourBest regards,
Very nice hotel - I liked the design. Good size room, and a very good breakfast. Good service, but the reception is almost always busy - lots of business groups. Almost 5 stars hotel.
There is a supermarket in front of the hotel and some restaurants.
There is a problem with the location because the short way is through the park, and the gate closes at different hours according to the month of the year, by the municipality. Also, great walk in the park in the daytime, less in the dark.
ELLA
Stayed 2 nights in Sep 2022
Response from The Management on 14 Oct 2022
Dear Ella, Thank you for your kind review, is a real pleasure to know you appreciated our Starhotels Du Parc. We sincerely hope to have again soon the opportunity to host you in Parma. Best regards
Dear Margot,thank you so much for the great score you've given to us! We are happy to read that you really enjoyed your stay. We are already looking forward to your next visit.Best regards,The Management
Overall good experience. Hotel is located at a walking distance to the centre. Staff was courteous & helpful.
Vivek
Stayed 2 nights in Aug 2022
Response from Charlotte on 4 Sep 2022
Dear Vivek,Thank you for staying at the Starhotels Du Parc and sharing your feedback. We are extremely happy to read that you appreciated our location and the courteousness of our Staff.We hope to welcome you back in the future during your next stay in Parma.Best regards,The Management
Great value a very nice restaurant but in a bad neighborhood
Michael
Stayed 1 night in Jul 2022
Response from The Management on 22 Jul 2022
Dear Michael
It has been a pleasure to welcome you at Starhotels Du Parc.
Thank you for all your positive comments. We are pleased to know that you enjoyed your stay in Parma.
Hoping to welcome you again to our hotel we send you our
Best regards,
I like the Starhotel but my customers do not!
They feel the the foyer has no atmosphere and it needs a bar . The front terrace should serve food and drinks also!
John
Stayed 2 nights in Jul 2022
Response from The Managment on 22 Jul 2022
Dear John,
Thank you for staying at the Starhotels Du Parc and sharing your feedback.
This is for us a very important opportunity to constantly improve our level of service.
We have seriously taken into consideration your comment, please accept our apologies for the inconvenience occurred.
We hope to welcome you back in the future during your next stay in Parma.
Beautiful hotel. Well situated to city centre. Great breakfast.
Carl
Stayed 2 nights in Apr 2022
Response from The Management on 20 Apr 2022
Dear Carl,
First of all we would like to thank you for choosing our Starhotels Du Parc for your last visit of Parma.
It's a real pleasure to receive your so positive feedback about our strategic location and our breakfast.
We sincerely hope to have the opportunity to host you again in the next future.
Best regards,
Dear Arman,
It has been a pleasure to welcome you at Starhotels Du Parc.
Thank you for all your positive comments regarding our Staff.
We are pleased to know that you enjoyed your stay in Parma.
Hoping to welcome you again to our hotel we send you our
Best regards,
good location, good room, friendly help from front desk
HOWARD
Stayed 2 nights in Sep 2021
Response from The Management on 10 Dec 2021
Dear Howard,
we are glad to read that you enjoyed your stay at Starhotels Du Parc.
Your opinion is very important for us and we are pleased that you decided to share your review and your tips with our next visitors.
Hoping to welcome you again to our hotel we send you our
Best regards
8/10 Good
esti
Business traveller
9 Nov 2021
Liked: Cleanliness, staff & service, room comfort
esti
Stayed 1 night in Nov 2021
Response from The Management on 10 Dec 2021
Dear Esti,
Thank you very much for your positive review of our hotel.
We are glad that you enjoyed your stay in our Starhotels Du Parc and we hope to seeing you again soon.
Best regards,
Great comfortable hotel. Been using this establishment for over twenty years and happy to recommend it to my clients.
Marco
Stayed 2 nights in Oct 2021
Response from The Management on 10 Dec 2021
Dear Marco,
It has been always a pleasure to welcome you at Starhotels Du Parc.
Thank you for all your positive comments. We are pleased to know that you enjoyed your stay in Parma.
Hoping to welcome you again to our hotel we send you our
Best regards,
The Management
Dear Farzan,
Thank you very much for your positive review of our hotel.
We are glad that you enjoyed your stay and we hope to seeing you again in a not distant future.
Best regards,
The Management
This is surprisingly fancy hotel. Easy to find by car. Effective air conditioning, comfortable beds with good quality bedlinen. Good breakfast. 15 min walk through the park to the old town. Passage to park not easy to find - ask for the exact instruction. Parking 10€. Taxi back 7€.
Thomas
Stayed 1 night in Aug 2021
Response from The Hotel Management on 20 Sep 2021
Dear thomas,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
8/10 Good
Verified traveller
Business traveller
7 Aug 2021
Liked: Cleanliness, staff & service
When i booked the property on the site, expedia search mentioned that parking is included, when i checked out they charged me for it.
Verified traveller
Stayed 2 nights in Aug 2021
Response from The Hotel Management on 20 Sep 2021
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Hotel Management
The staff were fantastically helpful.So kind and pleasant. We were allowed to check-in a little earlier and help ourselves to tea and coffee whilst watching the Rugby World Cup early in the morning. Good location for a walk into Parma. Well appointed rooms. Excellent breakfast.The gym was small, but did the job.
Lovely hotel, quiet, great breakfast, good service, but no air conditioning. Thank goodness we were able to open the windows. Also, no amenities: no shampoo, conditioner, hand lotion, as in most hotels. No packets of coffee or tea or coffeemaker. However, they did have a refrigerator with water and drinks.