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"The service overall was great, definitely a place to book and stay for a vacation again in the future. "

"Host was very welcoming. Greeted me as I arrived and showed me the spacious room with basic needs. Pleasantly surprised I got a kitchenette. Great price for the stay."

"My stay here was great! The Check in process was smooth and easy, the room was clean and very comfortable...the only issues that was encountered at the time were the living room air-conditioning and the broken counter top stove which were both resolved in a timely manner. The receptionist Mr ferley was very pleasant, helpful, friendly and knowledgeable. He made the stay even more comfortable with his vast wealth of knowledge, information and service. Coming all the way from Trinidad and...

"My experience at this space was very horrible horrible horrible horrible such a big hotel but no understanding when it comes to the customer service. My experience with me and my two kids were so horrible. I book a one room with double beds and when I reached there, they told me that I have to add my kids and if I cannot pay for my kids is additional 400 and something dollars very horrible. "

"The Palacio hotel was a decent 3 star hotel. The rooms were simple, but functional. The staff was friendly and breakfasts were above average. Ask for a room that doesn’t face the street because it can get a bit noisy early in the morning. "

"The reception person did not speak English. He was very friendly though and with Spanish translator, it wasn’t a big problem. Place was quite old and a bit run down. It was relatively clean but lost stars because of its worn out rooms. Location was convenient but that also made it noisy on a Friday night."