Hotel el Amigo welcomes guests with regional breakfast specialties that showcase local cuisine. The property provides practical amenities including reliable in-room WiFi, helpful concierge assistance, convenient luggage storage, and personalized tour booking services.
Reviews
6.86.8 out of 10
Popular amenities
Parking included
Free Wi-Fi
24/7 front desk
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Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
This property does not have any lifts
Frequently asked questions
Is Hotel el Amigo pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel el Amigo?
Self-parking is free at this property.
What time is check-in at Hotel el Amigo?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hotel el Amigo?
Checkout is at noon.
Where is Hotel el Amigo located?
Situated in Panajachel, this hotel is within a 15-minute walk of Church of Saint Francis and Lake Atitlán. Panajachel Municipal Market and Casa Cakchiquel Arts Center are also within 10 minutes.
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Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2
Cleanliness
6.0
Amenities
6.6
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 6 out of 26 reviews
10 - Excellent
6
Rating 8 - Good. 10 out of 26 reviews
8 - Good
10
Rating 6 - Okay. 2 out of 26 reviews
6 - Okay
2
Rating 4 - Poor. 3 out of 26 reviews
4 - Poor
3
Rating 2 - Terrible. 5 out of 26 reviews
2 - Terrible
5
Reviews
Verified
8/10 Good
Marg
14 Nov 2024
Liked: Cleanliness, staff & service
This is a basic simple place, no frills...
tho clean & comfortable enough...friendly staff.
Great location.
Good breakfast.
Very noisy at night, the windows are not soundproof at all. You can hear people talking from outside, dogs barking non-stop, even the roosters at 4 in the morning are loud enough to wake you up. The building also looks poorly maintained, the walls are scratched and stained, some of the bedsheets looked unclean, and we even found a very large spider on one of the beds when we first checked in. Otherwise, the breakfast service was nice and the workers were well-accomodating.
All staff were very friendly and accommodating!
We had asked for a fan in the bedroom and although they didn’t have one they delivered one to our room early the next morning.
The room was visibly dirty upon arrival, hair and old shampoo wrapper in the shower from the last guest.
It states that there is onsite parking. This maybe the case for a very small car or scooter, but not a Toyota truck. We didn’t like having to park off site.
It was horrible
The bathroom smelled like sewer
There was a sign in the bathroom to only take a bathe for 5 minutes!
No where to hang your clothes
Breakfast was not edible
Bugs are n the room
Bed was like sleeping on a cot
There were on 2 good things
Cable
And location to downtown
And I forgot the parking was terrible
Tout était insalubre, malpropre avec de la moisissure.
Il manquait de rideaux dans la chambre, la douche ne fonctionnait pas bien la serviette de douche était sale, le personnel incompétent.
Bref, je ne recommande pas du tout cet hôtel car les photos sur Expédia ne reflète nullement la réalité de cet hôtel.
C’est un hôtel à ne pas aller car tout est terriblement insalubre et malsain. (Douche ne fonctionne pas, pas de rideau dans la fenêtre. Pas de drap, moisissure dans toute la chambre au bas des murs, serviette de douche sale, cuisine insalubre et sombre, personnel incompétent) Nous avons dû quitter dans les 2 heures suivant notre arrivée, car nous avions des problèmes respiratoires dû à la moisissure. Bref, nous n’avons pas été remboursé malgré nos difficultés de santé .
Excelente servicio, el personal muy atento y amable, me gustó todo y la tranquilidad de mi habitación lo único malo fué que cuando llegué encontré una bolsa con basura y botellas en la entrada de mi hab. Pero de lo demás todo muy bien.
William
Stayed 2 nights in Jul 2025
Verified
8/10 Good
Taty
17 Apr 2025
Habitaciones sin aire acondicionado y camas en mal estado (no mucho pero no son nada confortables) en relación calidad y precio está bien