โรงแรมและที่พักในปาลอสไฮท์ส

"The staff were very inattentive . 4 calls over 2 days for housekeeping issues . Meal was corrected 2 times still brought the wrong order after she apologized for the first one . If I managed the place I would not be employed"

"Close to park and restaurant"

"The lobby was beautiful and clean. The staff at the front desk and bar were all friendly. The breakfast was delicious. Cannot wait to come back and stay at the RIU."

"After a long day of flight delays we get to the hotel around 10pm and they told us they had given away our room for that night so we had to go to another hotel for that night. The manager on site was not helpful or understanding of the inconvenience this was and how it added to vacation time lost due to have to keep packing up our bags to move to a different room. When we arrived the next morning we were offered a room that wreaked of lysol. Once again we had to move to another room. They...

"The hotel does not have microwaves in the rooms. Guests have to walk into the hallway to use the microwave, and the refrigerator in the rooms does not get cold. I was a guest twice at this hotel within the last year, so it's safe to say that this issue with the refrigerators is a problem with them all."

"Breakfast was good"

"The staff was very friendly and helpful. Everything was very good."

"Firstly, the staff is VERY nice and very helpful. The rooms are clean and hotel is well maintained. It is in a great area and walkable to many different things. The restaurant/bar inside the hotel also is very nice. My only gripe is that 1 of the 2 elevators were not working for my stay so there was always a huge queue of people waiting to use the 1 working elevator. Nonetheless we had a great stay and I would 100% stay here again."

"Main area was nice. Hotel room was outdated"

"Great location"

"Great Experience"

"Inadequate A/C Heavy doors slamming all night Room wasn’t cleaned every day Pool didn’t have easy access"

"Room is small but clean enough. Location is the best. Close to the ruyand almost every thing else."

"Perfect location and stay, it was really good for solo travel as wel."

"Breakfast choices were plentiful. Good Location"

"The hotel is the ideal location. It’s perfect for anyone looking to tour the city. Unfortunately, the staff is a mixed bag. Some were very helpful while others were rude and agitated when presented with a question or request. Here’s an example: after taking a shower, I noticed the shower head leaked and sprayed water soaking the sink, toilet paper, and the floor. Called maintenance and we identified that the ceiling in the bathroom was also leaking. Maintenance crew arrived, tightened the shower...

"Great location near Park, museums, restaurants, River Walk, and theaters. Kudos to Gail and Alex at the Concierge Desk -- they were so very helpful, patient and kind."

"Excelente ubicación del hotel. Lo mejor es la alberca para los niños al regresar de visitar la ciudad."