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"Excellent customer service "

"The Filipino staff are very polite, respectful, and always ready to help. That really stood out and should definitely be kept. It’s also a big plus that guests don’t need to rent kayaks or paddleboards separately - having the fins included adds extra convenience."

"Excellent resort for our first stay in Coron. Staff was exceptionally friendly and helpful, made us feel completely at home. Resort staff is also great with recommendations and making accommodations for rides."

"The place itself is wonderful. It is very clean and has a very nice ambiance. Everything is in perfect order. From the top beginning with the owner, the managers Eralynn, Daniel, Kathryn and Dillionst the reception, the whole scuba diving team were incredibly friendly, competent and helpful. Couldn’t think of a better place to dive, snorkel and relax. Thanks to everyone (dec.2025) !"

"Stayed for one night. Staff was very friendly, room was clean, and the pool and the grounds were nice. The meals were good. You are a little ways from town but taking a tuktuk into Coron just adds to the adventure. We would stay there again. "

"Great place to stay."

"The staff was amazing! The location was great and the room we stayed in was very quiet and comfortable. "

"Great location and 5 min tricycle ride to town centre and tourism hotspots. Staff go above and beyond to make sure your stay is amazing! "

"Nice resort, very accommodating. "

"Had a great time staying at Bacau Bay Resort. Friendly staff, Beautiful resort and amenities, delicious food - highly recommended!"

"Cama e lençóis confortáveis, chuveiro bom e ar condicionado potente. O Wi-fi também era bom. Gostamos de algumas comodidades como as toalhas de praia, o transfer de ida e volta para o aeroporto (pagamento a parte) e o bar da piscina. A localização é excelente, perto de tudo mas ao mesmo tempo silenciosa para um bom descanso."

"When we arrived we were immediately greeted, welcomed, and shown to our room. The hotel was clean and the rooftop views are wonderful and even better than pictured in the photos. The staff was very attentive and helpful. The location of the hotel is perfect proximity to the main walking street, bars, restaurants, seafood markets. The hotel staff connected us with the best tour guides. We had a very great stay, thank you to all the staff."

"Reception was excellent and made us feel home."