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Reviews of The Quarter Hotel

4 out of 5
The Quarter Hotel
245 Moo 1 Chaisongkram Rd., T. Viengai, Pai, Mae Hong Son

Reviews

8.0

Very good

Rating 10 - Excellent. 43 out of 129 reviews" "
Rating 8 - Good. 53 out of 129 reviews" "
Rating 6 - Okay. 17 out of 129 reviews" "
Rating 4 - Poor. 10 out of 129 reviews" "
Rating 2 - Terrible. 6 out of 129 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful nature resort, amazing breakfast buffet. Solid wifi, rooms very nice. Overall amazing stay
Stayed 3 nights in Feb 2024

8/10 Good

Orr

Stayed 2 nights in Sep 2023

10/10 Excellent

M A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel situated in beautiful grounds. Excellect pool and the rooms overlooking the latter are recommended. Very good breakfast choice. Very friendly helpful staff. Approximately 5 minute walk or less to Walking Street.
Stayed 2 nights in Aug 2023

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Pai
Lovely place been before. Some areas needing a little upgrade but nothing serious.
Stayed 1 night in Dec 2022

10/10 Excellent

Yoel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Good stay
5 minutes walk from the city center. Excellent pool. Bicycles can be rented for free. We had 4 rooms. Some needed better maintenance. It is clear to me that part of the matter is the long period that they have not been used due to Cubid 19. Try to avoid superior rooms. They are small and with a view of the wall. The rest of the rooms are great.
Stayed 2 nights in Jul 2022

2/10 Terrible

Mathew

Stayed 1 night in Mar 2022

2/10 Terrible

Mathew

Stayed 2 nights in Mar 2022

10/10 Excellent

Nonglak

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Great room, restaurant and pool.
Stayed 3 nights in May 2021

10/10 Excellent

Angelica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Good location, nice property
Nice property. They rent bikes. We got the junior suite with a large outside tub. Toilet is big and has good shower. Love the location, close to walking street.
Stayed 3 nights in Dec 2020

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ensure the room is in one of the villas!
A great value , attractive, value for money hotel within 8 mins stroll to Pai village. One but ( and it is a big but! ), be sure your room is located in one of the villas which surround the garden and pool area. They are very nice. The rooms hidden from view at the back of the resort are fark and spooky and down a short grey concrete alley and should be avoided. The other rooms are all great and it’s a lovely place to stay.
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Don't book a superior room unless you wish to experience staying in a jail cell. they are basic rooms without any outside views as the windows open up to face a high blank wall. Limited access to the rooms and no external space provided. All in all very disappointing accommodation, even down to the wet room, as everything gets very wet when you use the shower, which is for some unknown reason positioned in the centre of the bathroom. However the deluxe rooms are very nice and have an external balcony overlooking the gardens and pool. These are what you would expect from Expedia as they are exactly as shown in the brochure.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Pai. Great pool, nice breakfast and lovely staff. Rooms are all nice, even the cheaper ones
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019

6/10 Okay

Samantha

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jun 2019

6/10 Okay

JEONG

naturally accommodations so far mainstreet but available by walking & resort shuttle anyway
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Wish we had more time to stay here! Everything was perfect! Would definitely recommend
Stayed 1 night in Apr 2019

4/10 Poor

Sally

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Not a good stay. The reception staff were rude and not interested in anything we asked The room was not clean. The curtains were ripped and didn’t close properly. The safe only worked putting in the numbers 1234. The only light next to my bed didn’t work, they came to look at it and he said oh will fix it tomorrow. Not acceptable I asked him to change the bulb and it worked. Why could he not have done this straight away. The door to the room didn’t lock properly. We had paid for two nights but only stayed one. Much nice hotels in Pai for the same money
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

LIRON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY GOOD HOTEL
VERY GOOD HOTEL
Stayed 3 nights in Jan 2019

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Great stay, very happy with everything. The staff was nice, the room was clean and had good air conditioning, the pool was very nice. The only detail was that the restaurant serves guests at the pool but never cleaned up after them so dirty dishes and leftover food sat beside the pool for hours on end.
Stayed 1 night in Jan 2019

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
So nice! This place was a dream after an unpleasant experience elsewhere. From check in, to settling into our room, to the pool, everything was wonderful. There were little to no vegan options at the restaurant and only fruit at breakfast but at least there was that. The resort was very clean and the staff very kind. We loved using the complimentary bikes and appreciated the complimentary taxi into town upon our departure. We will definitely come back to Pai and won’t think of staying anywhere else! Thank you!
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Reception wouldn’t help with anything. Tried to charge me for laundry bag I didn’t have. Don’t go here.
Stayed 3 nights in Dec 2018

4/10 Poor

Tanya

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room offerings need to be fixed.
I had booked this hotel in the past for my retreat group and had a great experience. However, this trip was different, and I'm very upset. There was a drop down list on the reservation page on Hotels.com to choose 2 TWINS or 1 QUEEN. Because I had a retreat group with guests who were not couples and did not want to share a bed, I booked many of my rooms with TWIN BEDS. My reservation clearly showed this. When we showed up to check in the first night, the hotel informed me that they did not have the TWIN bed rooms available and that my guests would have to share a bed. They were NOT happy about this! I proceeded to try to learn what the problem was, and they said another group came before ours and they gave the rooms to them. When trouble shooting, they were not helpful, and wanted to charge us for bringing extra beds into the rooms. It resulted in one of my students booking another room at full price just to make the group calm down. The challenge is that the staff wasn't helpful, and wanted to keep charging us for their mistake. Also, not sure if Hotels.com knows that they hotel isn't able to live up to the desc of rooms that the hotel offers. I'll talk with Hotels.com when I get home and see about it. Otherwise it's great. But I hesitate booking there again without the guarantee or room types.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service
very cost effective. I think the only choice in railay. room is not sound proof though. I woke up listening to next door phone ringing. My friends stayed at railay village resort right next to us, so i've been to their rooms, but i'd rather stay in ours. nice pool,
Stayed 1 night in Sep 2018

10/10 Excellent

Eytan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for your money. Rooms are a bit dated, but overall a solid place.
Stayed 4 nights in Sep 2018

8/10 Good

Michal, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good stay at the Quarter Pai. For the area it is one of the nicer places to stay in. We were in a private pool villa and the room was great, the outdoors as well and everything is so close to the center. The parts we liked less were the breakfast which felt not so fresh and a little minimal and the private pool in the room was not clean and very cold, we would have taken a regular room. Other than that we enjoyed our stay
Stayed 3 nights in Sep 2018

8/10 Good

Sarah, Sydney Australia

Liked: Cleanliness, staff & service, room comfort
Hotel just outside of town
Rooms were good and pool and grounds were nice. Staff were lovely. Breakfast was very basic, it could have been better.
Stayed 2 nights in May 2018

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights in Pai
Great place and ideally located in the town. Good breakfast, great pool
Stayed 2 nights in Mar 2018

8/10 Good

Mayme

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful property in a quiet area, a good respite from the backpackers and hostels. Lots of families. Customer service could have been better.

8/10 Good

Jostein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unique hotel in a great location in pie. Close to the night market.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location
I loved the bungalow style of the hotel and the pool. We really enjoyed our stay here and it was in a great location. When we were checking in it took the girl almost 20 mins to open our lock and we continued to have issues with our lock throughout our stay. The hotel was not fully booked so I am not sure why they wouldn't put us in a different room we were obviously concerned with the safety of our belongings. We asked the same girl who checked us in to order us a taxi so we could check out a particular waterfall (approx. 20 mins away) she was clearly negotiating with the taxi driver for a rate. She was trying to quote us a ridiculous price over triple to cost of Bangkok/Chiang Mai and even a taxi in Krabi for the same distance plus a large entrance fee. We talked to a few people who did the same things and paid an entrance fee and taxi over 50% lower than what she quoted us so it seemed like she was trying to scam us or maybe the hotel would receive the remaining 50%. We looked up entrance fees later that day and it was substantially lower. Regardless, we were pretty annoyed with that as she continually told us we she was quoting us was the standard rate. She spoke good English so I don't believe anything was lost in translation. Aside from the issues with the one staff member at the front desk, we enjoyed the hotel and would recommend it to friends.
Stayed 2 nights in Nov 2017

8/10 Good

john k s chiu, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , quiet and green surrounding , cozy room . A very good place to stay for days .
Stayed 2 nights in Nov 2017

8/10 Good

David, Jersey, GB

Liked: Cleanliness, staff & service, room comfort
Nice hotel with friendly staff. Great pool.
Good hotel close to village centre and next door to hospital. Just in case. Very clean rooms with good facilities Balcony a bit dirty and no cushons for chairs. Great pool and good food.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort near center of Pai
Clean beautiful large room. Great grounds with nice pool. Would stay there again.
Stayed 1 night in Oct 2017

8/10 Good

Donald, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sabai Hotel
Only stayed 1 night but really enjoyed it , Had a lovely swim in the pool - It felt very relaxing looking out around the beautiful landscape . The room was fabulous - A very comfortable bed with soft linen and plenty of pillows ,
Stayed 1 night in Jun 2017

8/10 Good

Christine A

Liked: Cleanliness, room comfort
Disliked: Staff & service
Front desk busy texting
The facility and room is beautiful. The staff inattentive. Had to wait for front desk staff to finish texting when checking in. I would have expected better english language skills and attention from the staff for this caliber of property.

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Only a 10 minute walk from main street. Nice grounds and friendly staff. Large room and bathroom. Rooms near the pool.

10/10 Excellent

Chalita , Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and good location near
Nice place and good location near by walking street but only one concern about door always problem from in and out for locking the door. However, all staffs is great services

8/10 Good

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
Quarter Pai
The grounds were nice, the location to the town was great, it was a quarter of a mile to the town, but the hotel has a tub tsk to drive you in. The porters were very friendly and accommodating, but the staff of the hotel were rude and unaccommodating. Breakfast was cold, the cold food was cold and the hot food was cold, not for only one day, but for the three days we stayed. Wifi was shoddy.

8/10 Good

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
A quarter of the Pai.
The hotel was amazingly great, spa like. The service of the front desk was not so helpful or hospitable, but the two porters were willing to go out of there way to help you. Breakfast had many options, but the hot food was always cold. Great location a 10-12 minute walk from town or 2 minute tuk Tim ride.

10/10 Excellent

Don, Chiang Mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walk to walking street
Really a wonderful hotel for the money. Little dated now but for the price it's worth it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jeffrey, Chiang Mai, Thailand

Liked: Cleanliness, staff & service, room comfort
Nice accommodation , great location .
Comfortable room, excellent water pressure and rain shower. Small old school tv with few channels, but not there for tv anyways. Nice large clean pool with plenty of sun chairs to relax. Averages breakfast but very nice restaurant staff. I think this hotel is a good value and it's very near walking street with many restaurants and coffee shops nearby. I recommend this and will stay again.