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"AC not working in room. Front desk staff not helpful and rude."

"The service is lacking. We stayed there 7 nights, and the maid service only came one time to clean our room. I called the front desk two times to ask for a cleaning and they said they will clean the room but they never came to clean the room, until I went into the lobby to speak to someone at the front desk to let them know that nobody has come to clean the room. So the lady at the front desk scheduled for our room to be cleaned and the maid service finally cleaned our room on the 6th day of our...

"Super clean"

"The staff and property were great. We arrived after check in time and had to wait 15 mins until our room was ready. Because of that, we were comped a free Margarita at the bar. Mattress was not comfortable because of slight dip in the middle. Kids running and screaming up and down the hallway at midnight. Final invoice charged us $3 for a bottle of water in the room, which we did not drink. They said they’d remove that charge, so, we’ll see. Unless nothing else is available, we won’t be staying...

"Good experience"

"Breakfast was good and very cleaned room."

"Rooms were in excellent condition and very clean. Breakfast was fresh and had a few good options to choose from. Staff was very friendly. "

"Dinner was 250 and we both didn’t even order entrees after we order the ceaser salad takes over an hour to get to the table and was just kinda mid over all needed more dressing both other appetizers were cold. The place ran out of power and the offered no way to help customers out just threw a bunch off glOw sticks on the ground. I understand being busy but this whole time there was a lack of customer service and a terrible reputation of the Hilton chain. Breakfast was good but saw lots people...

"We had a great stay and the property is amazing."

"It was a clean bed to sleep in Oxnard. Could have used a blanket on the beds to stay warm. A top sheet and bed spread is all they had."

"This place was so good for a weekends get away. It was very dusty inside, under the couch and head boards was layers of dust. And we arrived 30 min early and was told there was a $50 early check in fee which was alittle weird. We did not pay that and waited 30 min which ended up with using late to our event. Everything else was soo nice we will stay there again"

"Only stayed for one night, but front desk was very nice and helpful and the room was clean and comfortable with a nice balcony. We didn’t get to use the pool but the central outdoor area is very pretty and relaxing. Comes with continental breakfast, with the best tasting free breakfast I’ve had a hotel so far - made with real (not powdered) eggs and lots of variety :)"

"Checked all the boxes ... location is the best !"

"Excellent Stay"

"Clean, comfortable and free breakfast."

"Breakfast was not good"

"I am a regular here. I get two beds. I like the one on the rightside of the room. But this time it was very firm. But it was quiet and a good location."

"The staff were helpful although they missed cleaning the room when asked. Rooms are dated and could use some care. Bed linens old and not appealing. Great location"

"The place is too small and the pool too close to rooms so if you need to relax forget about it also kids can run around your room and even look at your window."

"Everything was good no complains "