Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Property class: 4

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
Located close to Kōena Spa and Canadian War Museum, Chateau Cartier Hotel & Resort, an Ascend Collection Resort provides a golf course, a corner/local shop and a terrace. Tee up with amenities, such as a driving range, golf lessons and a restaurant with golf course views, at this hotel. Enjoy Japanese cuisine and more at the two on-site restaurants. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi.
The current price is ฿3,942
฿4,692 total
includes taxes & fees
5 Oct - 6 Oct

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a sofa, a desk, and a chair.

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

A hotel room with a bed, a desk, a chair, a sofa, and a mirror.

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(46 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(56 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a round wooden dining table, a sofa, a television, and a door leading to a balcony.

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(50 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

A hotel room with a bed, two armchairs, a dresser, and a window with curtains.

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(36 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

A bathroom with a stone backsplash, a large mirror, a sink, and a toilet.

Suite, 2 Queen Beds, Non Smoking (Upgrade)

9.2 out of 10
Wonderful
(30 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet

About the area

Located in Aylmer, a neighbourhood in Gatineau, Chateau Cartier Hotel & Resort, an Ascend Collection Resort is in the suburbs. Kōena Spa and Rideau Canal are two other places to visit that come recommended. Discover the area's water adventures with kayaking and windsurfing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Gatineau travel guide
Map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3

What's nearby

  • A historic building with a clock tower and a green roof.
    Parliament Hill
    15 min drive - 8.5 km
  • Golf Château-Cartier
    1 min walk - 0.1 km
  • Kōena Spa
    1 min walk - 0.1 km
  • Club de Golf Champlain
    5 min walk - 0.5 km
  • Royal Ottawa Golf Club
    20 min walk - 1.7 km

Getting around

  • Pimisi Station
    8 min drive
  • Ottawa Station
    21 min drive
  • Ottawa International Airport (YOW)
    27 min drive

Restaurants

  • Tim Hortons
    4 min drive
  • McDonald's
    7 min drive
  • Maison Oddo
    4 min drive
  • Starbucks
    6 min drive
  • A&W Restaurant
    5 min drive

About this property

Chateau Cartier Hotel & Resort, an Ascend Collection Resort

  • Upscale hotel near Kōena Spa
  • Located close to Canadian War Museum and Ottawa Hospital Civic Campus, Chateau Cartier Hotel & Resort, an Ascend Collection Resort provides a golf course, a corner/local shop and a terrace. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons and a restaurant with golf course views. Enjoy Japanese cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a hair salon.
  • Additional perks include:
    • Free self-parking
    • Full breakfast (surcharge), meeting rooms and a 24-hour front desk
    • Luggage storage, coffee/tea in reception and a lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 125 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
  • More amenities include:
    • Bathrooms with deep-soaking baths and free toiletries
    • 42-inch LCD TVs with premium channels
    • Wardrobes/cupboards, fridges and free infant beds

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key Global. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kato Fusion
  • Lounge Onō

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (17,997 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults and CAD 10.00 to 30.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 517613, 2027-08-31

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Chateau Cartier Hotel & Resort, an Ascend Collection Resort pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

As of 29 Sep 2026, prices found for a 1-night stay for 2 adults at Chateau Cartier Hotel & Resort, an Ascend Collection Resort on 5 Oct 2026 start from ฿3,942, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Self-parking is free at this property.

What time is check-in at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Check-in start time: 4 PM; check-in end time: noon.

What time is check-out at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Checkout is at noon.

Where is Chateau Cartier Hotel & Resort, an Ascend Collection Resort located?

Located in Aylmer, this golf hotel is steps from Kōena Spa and within 6 mi (10 km) of Rideau Canal and Ottawa Hospital Civic Campus. Canadian War Museum and Parliament Hill are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chateau Cartier Hotel & Resort, an Ascend Collection Resort Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 918 out of 1548 reviews
Rating 8 - Good. 352 out of 1548 reviews
Rating 6 - Okay. 159 out of 1548 reviews
Rating 4 - Poor. 60 out of 1548 reviews
Rating 2 - Terrible. 59 out of 1548 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was wonderful and having the Koena spa there for a girls getaway was just amazing!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot. Big rooms. Comfortable beds
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my time at this resort. Room was clean and had everything I needed. Food at the restaurant was excellent- highly recommend it. The amenities looked wonderful and hopefully will get to enjoy them during another stay. Staff were kind and helpful. Would definitely return.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We stay in this hotel several times a year. We stayed in a king suite premium, big difference we would say in these rooms compared to other with double rooms. They have hard wood floors, carpeting in bedroom, updated walk in shower. We had breakfast at OnÕ, pretty good, and nice service. Overall pleasant stay.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the supper ONO restaurant was great
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We were unsure of parking at first however there is lots of parking available between the two lots. Front desk staff were extremely helpful.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very large. King bed in a separate bedroom and L shaped couch and view of the spa and golf course. Great value for the money.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, clean, comfortable. Great staff! So nice to be able to just take the elevator to the spa. We had a great stay!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. The spa is great and the room was big and very clean!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always so helpful and very kind.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Grounds need maintenance and parking is an issue However rooms are good and clean
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff, and the priority access to the onsite spa was a real treat. Easy, free parking onsite. The spa facilities rival some of the international spas that I’ve been too, spotlessly maintained and beautifully designed. Highly recommend this hotel for a chill business stay, or a relaxing weekend getaway.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing. We went to the spa and ate at the Kato restaurant and it was delicious. One of the most relaxing vacations we have had in a while. A little bit pricy, but totally worth it for us.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chateau was sensational! The room was clean and the spa was excellent! Highly recommend staying here.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Having the spa and restaurants on site was very convenient. There was lots of parking available and the area was very nice!
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for Koena spa. Price is unbelievably reasonable. Kato restaurant was also amazing!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice resort with lots to do. Location is great and there are lots of restaurants and golf courses nearby. We enjoyed the spa, but there is an extra charge. Very friendly staff and the property was very clean!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and staff are friendly.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were amazing at this property. However, I felt like this hotel was oversold in the pictures. I had expected that the spa was included in the price or at least for 1 visit during my stay. There were no charging ports in my room (the staff found me a USB lamp) on my second night. There was no drain plug in the tub and the non skip stickers were peeling off. I Woukd say this property needs a good scrub and to be more clear in its photos of what amenities are included.
Stayed 4 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Spacious rooms and fair value, but dated and understaffed (3/5 Stars) I would give this stay a 3-star rating. On the positive side, the facilities and overall size of the property are very good. The rooms are quite spacious, and the price offers a fairly good cost-to-benefit ratio if you are looking for a more budget-friendly option. However, the hotel is definitely showing its age and desperately needs some TLC and restoration. During our stay, the property felt quite understaffed, and the general atmosphere didn't feel very appropriate or welcoming for a family trip. It has great bones and decent value, but it needs a significant update and better staffing to provide a proper resort experience.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and adequate, though a little worn, but the spa was terrific. Great and helpful staff throughout.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just call ahead of time and you will have a good time and oftentimes you will get a presidential suite for less than what you pay for
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a family stay for Canada Day. The hotel is very enjoyable, especially the convenience of the Spa next door. Great facility, and staff at the hotel and Spa were very professional. The Japanese restaurant is a very savoury addition to the property and the food was delicious. I’d definitely recommend this hotel and would love to return.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very clean hotel with interesting amenities - golf course, spa, interesting restaurants and bars. Feels like a resort. We had nice healthy and fresh breakfast - the server was really nice and friendly.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two restaurants on site are both excellent. Overall service and food are top notch. Front desk staff professional and friendly. Accommodations are large, comfortable and clean. Spa and golf at your doorstep.
Stayed 2 nights in Jun 2026