"Clean room, staff are accommodating, small but it’s expected in Japan. Daily room clean service, the hotel location is 100 % perfect as it is in the centre of everything. "
"Great choice for Sapporo. Room was clean and had adequate space. The staff was really helpful and location was great for walking around the city. The breakfast was phenomenal! "
"Nice clean room and bathroom, really good location close to the hustle and bustle and the tram and train stations and Odori park. Lots of cute little cafes around too."
"The hotel staff worked diligently with Expedia to help process a one-night refund for me due to the severe weather conditions.
I truly appreciate the effort and coordination required to resolve this. Thank you for your excellent service.
"
"Front desk was amazing. We arrived before check in time and left the luggage with them and went out exploring. When it was time to check-in, they had already sent the luggage to our room:) They were also very helpful in explaining about the shuttle bus. Breakfast buffet was the same everyday, and there was an option for a set meal at a Japanese restaurant too. "