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Reviews of IP CITY HOTEL Osaka

3.5 out of 5
IP CITY HOTEL Osaka
2-12-22, Minamisenba, Osaka, Osaka

Reviews

8.0

Very good

Rating 10 - Excellent. 55 out of 159 reviews" "
Rating 8 - Good. 59 out of 159 reviews" "
Rating 6 - Okay. 31 out of 159 reviews" "
Rating 4 - Poor. 9 out of 159 reviews" "
Rating 2 - Terrible. 5 out of 159 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

ANNA

Travelled with family
Good location. The lobby looks impressive but the rooms are very basic . Nice reception staff. Room service/cleaning was very basic: bins were emptied daily and towels were changed daily. Room was not vacuumed for two weeks during our stay. Free bottled water was provided daily and some green tea bags which was lovely. There was a kettle in the room and a fridge. Bath tub was lovely and deep ,great shower. We didn’t come to Japan to stay in a hotel so it did what it needed to do - to provide us with a base for out stay.
Stayed 14 nights in Apr 2024

8/10 Good

Jérémie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position. Toilet room quality must be improved ( we could see mold on the shower curtain and in the ventilation )
Stayed 3 nights in Mar 2024

4/10 Poor

Keith

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Extremely convenient to two subway lines, Shinsaibashi, and Namba station. Lots of choice for dining and shopping. Hotel is rather dated and decor needs a refresh. Overall good value for money and I’d stay there again.
Stayed 3 nights in Jan 2024

8/10 Good

Emanuel

Stayed 10 nights in Dec 2023

8/10 Good

Chu kong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel walking distance to train station and Dotonbori & shinsaibashi.
Stayed 3 nights in Nov 2023

6/10 Okay

ehsan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Its ok for a short stay but not great compare to the price, had to change room two times as the toilets were clogged

10/10 Excellent

Warren

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Feb 2020

8/10 Good

P.Baktee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked their excellent cleaning service and the cleanliness of the room. Especially with the daily refresh of toiletries. What I disliked was the tiny bed and overtly soft pillow. Sleeping in it led to a very stiff neck the next morning.
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The room was super warm, and they AC was not available at the time due their policy?
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just 100 m from Crysta North Exit number 5, shinsaibashi station. The front desk in 1st floor is under reconstruction.
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
this hotel has a renew time, it don't comfortable for enough
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Good stuff: The staff was helpful and friendly, and the room was clean and nice. This location iswalking distance from both Shinsaibashi and Nagahoribashi subway stations, and a about a 25-minute walk to Dontobori in the middle of Osaka. Not quite as good stuff: The front desk area was temporarily under construction, which meant the check-in area was on the second floor with no elevator. No big deal for me, but it might be hard for people with limited mobility or many heavy, large suitcases. The toilet paper was not soft at all, but I think that might be the situation in all public places in Japan.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Very bad, what a joke.
Stayed 1 night in Mar 2019

10/10 Excellent

Mun Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Tho the room was very small as expected (it was hard to opened up both of our suitcase at the same time) but the room was very clean and 1 mins walk to the underground metro and another few mins walk to shinsaibashi!
Stayed 2 nights in Dec 2018

6/10 Okay

Kaori

Travelled with family
普通でしたが、部屋が狭くキャリーを開けるスペースが玄関前しかなかった。 ペットで部屋が埋め尽くされていて、人1人がやっと歩けるぐらいでした。 狭さを我慢すればあとは良いかな。
Stayed 1 night in May 2024

8/10 Good

Miyuki

Liked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Yui

Liked: Property conditions & facilities
Disliked: Cleanliness
設備は古いものの小綺麗に手入れされていました。 ただし、ユニットバスのシャワーカーテンがカビで真っピンクに、、、 残念でした。 またフロントはゆったり腰掛けてチェックイン、チェックアウトができるようですが、ビジネスの人とかお急ぎの方はちょっと煩わしいかも。 フロントスタッフが座ったままこちらを見上げながらのチェックアウトでした。
Stayed 1 night in Apr 2024

8/10 Good

korehiko

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
綺麗
Stayed 3 nights in Apr 2024

2/10 Terrible

Brian

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
沒有冷氣，雪櫃唔凍！職員不懂英語！
Stayed 4 nights in Apr 2024

6/10 Okay

CHING YI

Liked: Staff & service
Stayed 3 nights in Feb 2024

8/10 Good

Hiu Yau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Yee Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Kai Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

YAWEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
愉快的旅途
比想像中更美好
Stayed 4 nights in Dec 2023

6/10 Okay

Man Yee

Liked: Staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Boban

Liked: Cleanliness, staff & service
Günstiges, in die Jahre gekommenes Hotel mit SERVI
Günstiges und dementsprechendes Hotel. Super freundliches Personal, dass uns größere Betten zur Verfügung gestellt haben und insgesamt den Aufenthalt so angenehm wie möglich gestaltet haben
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リピートありなホテル^ ^
チェックイン時間より早めに荷物を預けに行ったら、お部屋のお掃除完了していますが、このままチェックインされますか？の嬉しい言葉。どこかのカフェでお茶してから会議に行こうと思っていたのが、思わずお部屋で休憩出来てありがたかったです。　女子としては嬉しいインテリア^ ^。お風呂が混合水栓でない事が残念。それでも清掃も行き届いていてまた宿泊したいです。
Stayed 1 night in Nov 2023

8/10 Good

Kasumi

Stayed 1 night in Oct 2023

8/10 Good

Kasumi

Stayed 1 night in Oct 2023

10/10 Excellent

TSUNG HAO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Oct 2023

6/10 Okay

CHIPIN

Stayed 2 nights in Oct 2023

6/10 Okay

yungcheng

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2023

8/10 Good

タダシ

Liked: Staff & service
Stayed 1 night in Oct 2023

4/10 Poor

SHUK MAN

Disliked: Property conditions & facilities
.訂3個床位， 竟然欠一個枕頭， 另一個有煙味， 無存貨，無得換
Stayed 3 nights in Sep 2023

10/10 Excellent

RIKA

Stayed 2 nights in Sep 2023

6/10 Okay

TOMOKO, OITASI

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
立地も良く、部屋も広かったので良かった。 ただ部屋に空気清浄機が無かった… 清掃が行き届いてない所もあり、残念です。 ドライヤーの中にホコリがあったので、火花が出る前に清掃するか、パワー不足なので買い替えたほうが利用する者としては有り難いです。
Stayed 1 night in Sep 2023

10/10 Excellent

CHIZURU

Liked: Staff & service, property conditions & facilities
とてもスタッフの方の対応がよく安心できました。部屋もきれいだし、高さ違いの枕がじゅんびされていたのも、感激です。バスルームだけが天井の汚れとか気になりましたが、価格を考えると文句はありません。前日まで泊まっていたホテルが、あまりにもひどかったせいか、大変良いホテルで次回大阪に来る際は、絶対にこちらに泊まりたいと思います。ベッドの硬さも私にはぴったりでした。
Stayed 1 night in Sep 2023

10/10 Excellent

まりや

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方が親切で良かったです
Stayed 2 nights in Sep 2023

10/10 Excellent

KAFAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

4/10 Poor

MORI

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

??

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
チェックイン後に部屋の冷蔵庫を開けたら水浸しで→冷凍庫の霜が溶けていた。ティッシュで拭いていたら数枚で無くなった。建物が古いのもありカビ臭かった。翌日は部屋を変えてもらったが冷蔵庫を開けたらカビだらけで自分で拭きましたがカビ臭さは前日より酷かったです。朝食もあまり美味しくなく税込で1,500円払って損した気分です。友達は別部屋でしたがお風呂の栓を抜いたらトイレ側にも水が流れて慌ててました。2度と利用したくないです。
Stayed 2 nights in Jul 2023

4/10 Poor

Iwao

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
old
Stayed 2 nights in Jul 2023

6/10 Okay

ゆみこ

Travelled with group
駅から近くてわかりやすかったです
Stayed 2 nights in Jul 2023

8/10 Good

Shota

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

4/10 Poor

ミチコ

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

さとみ

Stayed 2 nights in Jul 2023