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"The room smelled like cigarette smoke"

"The major disappointment was the lack of maid service. We were only there for 3 nights and no one cleaned the room."

"Im sure the staff are trying their best, but immediately upon receiving my key... it did not work. I went back downstairs to be given a new key but was given a new room (not a big deal). I struggled to get into the property with that key too, but eventually the door opened. Once in the room was a lot cleaner than expected, but my husband was complaining about a strong odor (I lost my sense of smell a long time ago). We started investigating and discovered brown stains on the sheets. Shortly...