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"Love it"

"Room was clean, but the temperature in 314 would not get the room as cold as we like it. Check-in process should move faster and a greeting goes a long way. We travel between NY and FL and we have literally stayed at this location 26 times in the last 2 years. The hotel is newer and clean. It depends who you get for the check in and out process. This hotel is filled with contractors and transient guests that expect hot coffee and breakfast. The last 3 stays have failed on providing either all...

"Truly, a great choice to stay in the Roanoke-Hollins-VT activity area. Don’t think twice, it’s alright!"

"Exceptional breakfast! And the air conditioning was great too."

"I do not suggest this hotel. We chose it for the price since the others in the area wanted $300+ (high for a quick stay to break up a drive) and per usual, you get what you pay for. It was dirty, run-down, odd characters hung around the lobby, we turned on the water in the sink and the pipe below burst out water all over the carpet. Look for newer hotels if staying in the Roanoke, VA area. "

"Very convenient location, very clean rooms (which was nice). Room had everything we needed. Breakfast was very much appreciated but mediocre quality. Overall very good experience"

"Cleaning staff should pay attention to detail!"

"Our main reason for choosing this property was it had an indoor pool. When we checked in, we were told the pool was not working and they didn’t know when it would be back in working order. This should be posted on their website. Another issue is that when I asked for a receipt at check out the young man did not seemed pleased. He was not very receptive at all to questions or acted as if he wanted to be there. My husband did appreciate the breakfast."

"Clean, convenient location, friendly staff. Loved the waffle maker at breakfast! Would have liked an extra luggage rack in room. It was very spacious and could have easily fit one"

"Was all good 😊"

"The suite easily accommodated 3 of us. Was super clean and comfortable."

"The customer service was horrible We had some issues with the toilet no one came to help us ,issues with the tv and they never send maintenance ,they didn’t even had eggs for the breakfast,"

"Everything was great I thought it costed to much though?"

"Not bad, not great. But limited options in this area so this is the best you’ll get. "

"Quiet, clean, sleep well."

"A grand old mansion, beautifully appointed. Wonderful hospitality. Incredible breakfast. Sitting on the porch in a quiet breeze was restorative."