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"The hotel offers free Wi-Fi, but it doesn’t work at all. Because there is not an option to pay high speed Wi-Fi, basically we were the entire stay without Wi-Fi in an expensive and supposedly luxury hotel."

"Good"

"Good"

"I read that this property was remodeled in 2025, but our room didn't look that up to date. I stayed here when it was The Crown Plaza so knew that the location was great! It's also one of the few properties with 2 queen beds. So it fit the bill. We also had AC issues 2 out of the 5 nights, but the hotel took care of us. If you're looking for a great location, then this is your property."

"Nice, comfortable rooms,buffetbreakfast"

"This Hotel is my second home in NYC, we just love it. I had a wonderful stay at this hotel. The rooms were clean, comfortable, and well-maintained, but what truly made the experience exceptional was the staff. Everyone was welcoming, friendly, and always willing to help with a smile. Their professionalism and genuine hospitality made me feel valued throughout my stay. I would definitely recommend this hotel and look forward to staying here again. Tati"

"Belle grande chambre, mais la douche ne marchait pas bien, il leur a fallu 2 jours pour réparer."

"Great location"

"Excellent location, rooms very clean and private. The hotel is close to many dining options and close to 42nd main bus/metro stop."

"Nice size room and the staff were great."

"Hotel was elegant. Staff was very friendly and helpful. Great location. Will definitely stay here again."

"Outstanding on all fronts. And an excellent price."

"The Muse New York is a very lovely boutique-ish hotel just off of time square and right in the middle of broadway shows, MSG and any restaurant you could want."

"I stayed at Pod 39 Hotel in Manhattan, New York, for 5 nights in May 2026. I booked my reservation through Expedia and paid the full amount in advance with my credit card. The advertised rate was approximately $264 per night, and Expedia indicated the total price of the stay. At check-in, I was surprised to be presented with a form requiring me to sign and accept an additional “facility use charge.” I was told there would be an extra charge that was not clearly disclosed during my booking...